What it’s all about?
- We are seeking an experienced manager to work directly with key clients to deliver positive change for Visa, our clients and, most importantly, their customers.
- The candidate will have demonstrated strong commercial acumen, with a deep understanding of customer trends, pain points and needs, and will build this into business cases for Visa and value cases for the clients.
- The candidate will support go-to-market and product management for Visa Core Products & Solutions across UK & Ireland, incl. the development of client specific product strategies and propositions.
- The candidate will also contribute to managing the structures and processes for go-to-market activities and proposition development in UK & Ireland, facilitating both short term progress and long-term strategic achievements.
- The candidate will play a key role in the direction and strategy of customer and Visa’s UK&I account strategy. As part of this, the candidate will coordinate and support in Product narratives and responses for key RfIs/ RfPs, in close collaboration with Account Executives, cross-functional teams, and European Product (“Hub”) teams.
- The candidate will be required to work in a complex matrix environment across Visa and the assigned Visa client base, collaborating with and managing stakeholders on a daily basis to ensure delivery of joint priorities.
What we expect of you, day to day.
- Support in the day-to-day management of Visa customer product strategy, including both short term and long-term strategic planning, and alignments with Country Manager.
- Facilitate regular cross-functional communications, both formally and informally, to ensure the matrix team is aligned to and actively delivering against our goals.
- Collaborate with counterparts inside the assigned banks, developing a deep understanding of their pain points and needs, and building relationships across the technology, business and delivery teams.
- Contribute to Account Executive, Country Manager and client engagements and manage the end-to-end process, incl. stakeholder plan, proposition workshops, tracking & monitoring of progress, required escalations.
- Coordinate and support product narrative responses for key client engagements, e.g., RfIs/ RfPs, proposition workshops and specific product deep dives.
- Identify new opportunities and collaboratively work with Account Executives, market leadership team, UK&I Product, Hub teams, Value-Added Services, and Sales Excellence to convert AANR with a short time to revenue. This includes being hands-on with MS Dynamics and help progress opportunities across the pipeline stages.
- Execute against the Visa 2030 strategy, incl. driving the adoption of new use cases and payments form such as Visa Intelligent Commerce or Visa A2A
- Drive annual planning initiatives for UK & Ireland and closely liaise with Country Manager, Account Executives, Product Owners and UK&I Leadership Team.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
What we're after...
- Understanding of the Irish Financial Services & payments ecosystem, new and emerging trends, regulatory & market landscape and existing issuer capabilities.
- Ability to quickly develop a strong understanding of key Visa Consumer Solutions, incl. propositions, revenue & adoption levers, and required Product Owner support
- Experience leading end-to-end product and proposition narratives for Financial Services companies. Can confidently pitch a range of matured or nascent products & propositions and use cases to clients, incl. senior management teams, product and technical audiences, and displaying broad product and proposition knowledge.
- Self-starter, with the ability to think and act independently, whilst always aligning and balancing the customer priorities to the Visa 2030 and Ireland market strategy
- Excellent communication and interpersonal skills/ability to influence multiple stakeholders both internally and externally, specifically in working in a ‘matrixed’ environment.
- Able to manage several small or mid-sized projects at the same time, with a proactive approach to managing stakeholders
- Able to evaluate the commercial impact of delivering a product for a client, both in terms of revenue driven for Visa and for the client.
- Able to bring a strategic mindset and a structured approach to go-to-market, addressing blockers quickly, and identifying areas of improvement to expedite time to launch & revenue
- Educated to degree level or equivalent professional experience.
- Please note that the position is London-based and may require travel to Ireland when necessary
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
