Manager, Software Engineering, Seller-Management

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

Seller-Management team provides a complete solution for managing merchants that sell products through online channels and at physical points of sale. Any business that has sellers to manage can use the Seller management platform. This includes merchant banks, fintech, marketplaces, and payment facilitators. 

What You'll Do 

• Lead and mentor a team of engineers, fostering a collaborative and high-performance environment well aligned to Visa/Pismo culture 
• Hire and onboard technical talent aligned with company culture and team goals. 
• Master the technical architecture of seller mgnt and encourage the entire team to reach the same level of knowledge 
• Support for the on-call team regarding shift management and assistance in incident handling 
• Ensure system stability, data integrity, and scalability in sellers routines supporting the team to ensure an excellent incident response with rapid resolution and minimal client friction 
• Lead multiple initiatives by overseeing planning, estimation, prioritization, resource allocation, and execution, all within Agile methodologies 
• Implement and enforce best practices for software development (coding standards, code reviews, automated testing, and CI/CD) 
• Collaborate closely with the tribe QAs and Data team to ensure the quality of sellers deliveries and reports 
• Collaborate with product managers, engineering managers, and stakeholders to align technical solutions with business requirements 
• Communicate plans, progress, risks, and technical decisions clearly and consistently to stakeholders 
• Support the team in ensuring robust scalability practices, including metrics, distributed tracing, and log aggregation, to meet SLOs and SLAs 

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice. #LI-Remote

Basic Qualifications

• Bachelor’s Degree in a relevant field with 5+ years of relevant work experience. 
• Alternatively, 8+ years of relevant work experience without a formal degree. 
• be based in Brazil 
• Proficiency in English at B2 level (Upper-Intermediate) 
• Minimum of 3 years managing high-performing engineering teams. 
• Minimum of 5 years of experience in software development as a software engineer, with significant experience in Java/Groovy, Terraform, Kubernetes, testing and code review 
• Ability to communicate very assertively and explain highly technical topics to different audiences 
• Excellent analytical and problem-solving 
• Ability to make assertive decisions under pressure and navigate complex constraints. 
• Reasonable background in Agile methodologies (Kanban, Scrum). 
• Ability to work independently in a remote, multicultural team environment. 
• Experience with cloud (specifically messaging, preferably in AWS) 
• Strong self-motivation and adaptability in dynamic environments. 
• Experience with event-driven architecture. 
• Strong knowledge of relational databases and SQL. 
• Experience developing secure and scalable microservices. 
• Experience with monitoring tools. 
   

Preferred Qualifications 

• Knowledge in payments or financial services industry (knowledge in  seller management platforms would be a plus) 
• Advanced Degree (e.g., Master’s, MBA, JD, MD) with at least 2 years of relevant work experience. 
• Knowledge in Golang language. 

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.