Manager, Visa Commercial Solution (VCS) Services Sales

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

The Visa Commercial Solutions (VCS) team is a world-class commercial organization experiencing exciting growth opportunities as we expand into new payment flows and continue to grow our core commercial card solutions. This is an excellent opportunity to join our team as we expand to bring payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients and Governments. We work closely with Financial Institutions, Issuers, Merchants, FinTechs and other ecosystem players to deliver these services. We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world. Our focus within Commercial Solutions is to identify needs, assess opportunities and avenues where we can quickly act upon our vision while ensuring strong execution

What a Manager, Visa Commercial Solution (VCS) Services Sales does at Visa:

• The VCS Services Sales team have a core mandate to rapidly scale and expand VCS services in Asia Pacific.
• VCS Services is core to driving VCS client stickiness and contributes to increased spend. This is a sales support role.
• The range of VCS Services includes (but not limited to) Visa Spend Clarity Solutions, Visa Commercial Data Solutions and Virtual Solutions.
• The role will be required to support services sales market support center and markets team, scaling the large market and small business footprint of the Visa Commercial Value Proposition that may benefit from the services.

Key responsibilities include:

Strategy development and execution:

• Support the execution of growth strategy for VSC Services across Asia Pacific to ensure that new and existing revenue targets and objectives are achieved.
• Initiatives include gathering market feedback, support required and priorities alignment with markets team, product solution teams, leading to development of strategy decks.
• Conduct data analysis and executing market research activities such as competition scans, driving primary and secondary research project management, and support thought leadership activities such as events.

Sales Management and Reporting:

• Generate monthly performance metrics for VCS services, including client, markets, cluster and service performance. Track and analyze data to forecast trends, potential risks and provide timely reporting.
• Pipeline management and consolidation of VCS services opportunities, tracking and dashboard management and report projected wins and annual revenue projection and risks.
• Program Performance Monitoring: Track and analyze the performance of newly launched programs and initiatives, providing actionable insights and recommendations to improve outcomes and achieve strategic objectives.
• Build and submit business cases for new services enhancements and initiatives working with market leads and product solutions team.
• Support markets pre sales related queries to support sales cycle advancement.

Go To Market (GTM) Sales Assets, Initiatives and Narratives:

• Develop new and maintain existing sales assets for Visa internal, issuers and corporates, including pitch decks, sales sheets, GTM checklists, product demo instances, and videos. Ensure materials are updated into Visa related depository timeline and accurately.
• Support sales and issuer GTM activities such as issuer training, campaigns execution to drive corporate enrollments and use with VCS services.
• Support development of use cases and narratives for VCS Services working with sales teams, market leads, product and solutioning and marketing teams.
• Support customer engagement strategies to ensure that revenue is realized to its full potential within existing customers that have enrolled in VCS services
• Continually educate and grow knowledge of the VCS Services and its value proposition with Visa colleagues in assigned markets.

Why this is important to Visa:

VCS has been experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions as well as value-added services for B2B payments. VCS services offer a range of technology platforms and API enablers to our issuers and partners to enable businesses and corporates to maximize the value of their commercial card programs. VCS Services is a core strategic growth focus of the VCS business, with targeted revenue to increase beyond 3x in the next 3 years. The successful execution of this sales strategy is crucial to overall growth of VCS Services in Asia Pacific

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

• Min 8 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD 
• Strong experience in strategic planning, sales support, or project management experience leading initiatives for business growth.
• Strong understanding and experience in commercial payments (cards, payables, expense management, virtual solutions and/or SaaS software preferred)
• The ability to translate data sets into analytics, research, client information and needs into actionable plans, deliverables and narratives.
• Advanced proficiency in Microsoft PowerPoint, Excel and CRM tools.
• Savvy with financial modelling and commercial case preparation
• Excellent project management, communication and leadership skills.
• Proven ability to collaborate and work with a very diverse set of stakeholders in a matrix environment.
• A high level of energy and desire to educate both clients and internal colleagues on the capabilities and benefits of technical products, by making complex solutions understandable and engaging for your audience.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.