Marketing Services Manager

Responsibilities:

Market Planning & Coordination:

• Support annual marketing planning by consolidating insights, client needs, and market trends for Ghana.
• Support preparation of internal planning documents and reviews.

Client Engagement & Support:

• Serve as a day‑to‑day point of contact for clients’ marketing teams.
• Identify client growth opportunities by analyzing market trends, client performance, and consumer insights, and highlight where Visa’s solutions can add value.
• Proactively surface new ideas, marketing interventions, or capability enhancements that support client growth and deepen partnerships.
• Manage feedback cycles and ensure smooth, timely communication.
• Support clients in adopting Visa’s marketing toolkits and digital best practices.

 Marketing Program Execution:

• Drive end‑to‑end execution of marketing programs by coordinating timelines, stakeholders, assets, and agency partners to ensure smooth delivery.
• Support creative development, media coordination, asset management, and program rollout for client initiatives.
• Work with agencies and Visa teams on digital campaign execution and reporting.
• Prepare briefs, presentations, performance updates, and post‑campaign reviews.
• Ensure all deliverables are locally relevant and meet Visa’s quality standards.

Cross‑Functional Collaboration:

• Coordinate with Account Leads and cross-functional teams to deliver integrated client campaigns.
• Use global toolkits to adapt best practices to the Ghanaian market.
• Support adoption of Visa Project Central and standard operating processes.

Reporting & Insights:

• Track and report on market‑specific KPIs and campaign performance.
• Monitor local market and consumer trends to inform program improvements.
• Develop clear updates and insights for internal and external stakeholders.

Operational Support:

• Vendor coordination, budget tracking, timelines, and workflow documentation.
• Maintain market‑specific templates, trackers, and program documentation.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Bachelor’s degree & 4–6+ years of marketing experience (digital preferred).
Experience in consumer marketing, agency coordination, or financial services is beneficial.
Strong project management and communication skills.

Key Competencies
Planning & Coordination: Ability to drive structured planning cycles and maintain cohesive workstreams.
Client Partnership: Demonstrated ability to build relationships and support client decision‑making.
Execution Excellence: Strong operational discipline and detail orientation.
Analytical Thinking: Ability to interpret data and translate insights into recommendations.
Cross‑Functional Collaboration: Works seamlessly with diverse internal teams.
Adaptability: Comfortable in fast‑moving, evolving environments.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.