Product Analyst

The Product Analyst will be responsible for assisting in developing requirements and delivering value to customers through API and UI-driven applications. As a member of the Global Product team, the Product Analyst will interact with business stakeholders to inform strategy on key initiatives and collaborate with the Technology organization to implement a delivery plan for features & functionality.

They will support the Lead, Product Management and assume ownership of portions of the customer-facing portal. Daily activities will range from research & planning, communicating with stakeholders, writing user stories, interacting with design & development teams, and defining test cases and conducting acceptance testing for both API and UI deliverables.
Essential Functions:

• You will actively seek customer and partner input data as a source of product innovation 
• You will assist to complete end-to-end analysis that includes data gathering, analysis, and presentations, focusing on EMVCo requirements and compliance for payment network both international and domestic schemes.
• You will own and build technical product requirements, incorporating measurable outcomes solving for business and customer needs 
• Collaborate with cross-functional teams in all aspects of the product lifecycle 
• You will take ownership of UI components, including requirements definition, delivery planning, acceptance testing, and commercialization collaboration 
• Actively participate in strategic direction of the product and the platform 
• You will act as an escalation point for product functionality inquiries and production support 
• You will provide transparent communication to relevant parties on product decisioning and status 
• You will collaborate with internal teams to perform ad-hoc analysis to identify transaction processing root causes, measure the impact of a platform bug, quantify the opportunity of an idea, or support better decision-making. 
• Craft solutions in partnership with technical architecture team, delivering global scale and world-class customer value to large enterprise partners 
• Represent the organization and product in internal reviews and during client engagements 
• Act as a product owner for an agile delivery team on an as-needed basis 
• Leverage tools such as JIRA to manage project tracking and build delivery plans 
• Apply agile principles to daily interactions and play an active role in continuous improvement  

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications:

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• 1+ years of product management or software delivery experience
• You have prior understanding of payments ecosystem and FinTech environments
• Experience with card not present authentication protocols, primarily EMV 3DS is highly preferred
• You have prior experience working in a hybrid environment
• You have a proven ability to take initiative and work independently
• Proven analytical and decision-making abilities
• You are comfortable presenting in a group atmosphere
• Demonstrated success in roadmap planning and strategic product planning
• Track record of documenting acceptance criteria and delivering on project plan outcomes
• Strong understanding of software architecture and development lifecycle Knowledgeable in e-commerce and digital payments

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 110,700.00 to 156,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.