We are looking for a Product Manager who can help create innovative payments experiences across many different verticals, including mass transit, retail, ecommerce, restaurants and more. You will help design and implement products and solutions that deliver on Visa's value proposition for its entire Visa Acceptance Solutions client ecosystem, i.e., merchants, acquirer processors, consumers and developers. The Product Manager will be a conduit between stakeholders and product development teams responsible for the evolution and delivery of the product.
Responsibilities:
- Ensure product strategy and requirements are designed with long-term vision in mind.
- Work with stakeholders to define product requirements, including the articulation of clear, thorough and detailed features for complex payment products with a focus on the Latin America market.
- Collaborate with and inspire the engineering teams to build secure, reliable and scalable payment solutions.
- Partner with business operations, analytics, 3rd party acquirers to deliver fit-for-purpose solutions that delight customers.
- Work very closely with product development and QA organizations to ensure technical specifications and the final product meet business requirements.
- Ensure the solution is aligned with acquirer needs, and specifically lead the certification/accreditation effort with acquirer processors.
- Generate feedback from stakeholders, run pilots with merchants and acquirer partners, focus on continuous improvement.
- Champion the product and the product team to internal and external stakeholders.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Basic Qualifications:
- 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Preferred Qualifications:
- 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
- As part of the work experience, candidate should have at least 2+ years of experience specifically in Payment Gateway space with specific experience in:
- Working on various payment methods such as credit and debit cards, alternate payments.
- Working with major card networks like Visa, Mastercard, American Express.
- Knowledge of 3DSecure (Verified by Visa, Mastercard Secure Code, American Express Safe Key, JCB Secure).
- Knowledge of full transaction lifecycle, from initiation, authorization, settlement, chargeback, and reporting.
- Knowledge of the Latin American payments landscape.
- Hands on experience in developing roadmaps, writing user stories, grooming product backlogs and coordinating/prioritizing conflicting requirements in a fast paced, ever-changing environment.
- Experience of direct customer interaction, understanding their needs and translating them into actionable items, such as features and stories, that an engineering team can implement.
- Exceptional collaboration and partnership skills with the ability to work in a global environment and drive consensus in cross-functional teams.
- Demonstrated interpersonal skills to interface well with clients and partners at all levels.
- Outstanding communications ability to a diverse customer audience, executives, product, and technology stakeholders.
- Strong internal & external stakeholder management skills.
- Strong preference for candidates with native proficiency in Spanish or Portuguese.
- Experience of working in an agile environment.
- Experience demonstrating strong leadership, self-motivation, and accountability.
- Fast learner in both technical and business domains.
- Proactive, demonstrate sense of urgency and 'can do' attitude.
- Detail and results oriented, able to analyze data to make product decisions.
- Ability to stay organized while managing competing priorities.
- Excellent verbal and written communications skills.
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 5-10% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
U.S. APPLICANTS ONLY: The estimated salary range for this position is $131,600 to $210,300 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
