What's it all about?
This is a unique opportunity to work in one of the company’s most important strategic priority areas. The role, reporting to the Director, Issuer Development & Management within the Global B2B Travel team, will be responsible for managing key partnerships and enabling growth across our portfolio of B2B Travel issuers.
What we expect of you, day to day.
- Own client relationship with our key B2B travel issuer businesses, working closely with both global and regional teams
- Maximising revenue opportunities by leading, in partnership with regional colleagues, the creation and delivery of client strategic and tactical account plans
- Drives business expansion across products and new markets
- Recognises opportunities early and engages the best Visa resources to drive deals forward
- Supporting contract negotiations and involvement in all major B2B travel issuer structural changes/account restructures
- Analysing client data and reacting quickly to account changes and/or market changes that may directly impact the profitability of the account
- Identifying new and ongoing client requirements, introducing new B2B products and services as appropriate, demonstrating expert knowledge of Visa’s solutions
- Working closely with the B2B & Commercial product teams to evolve the value proposition, products and platforms globally to meet client/market needs
- Engaging with cross-functional colleagues, including Marketing and Communications to deliver excellent client and industry-specific messaging and materials
- Staying current with industry and client trends and maintaining a strong knowledge of Visa products and services
- Meets and exceeds individual volume targets
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Experience
- B2B payments experience, ideally in B2B Travel, working in business development and account management roles preferably within a large Online Travel Agency (OTA) or a commercial issuer
- Demonstrated track record of supporting complex client deals or partnerships from negotiation, to closing and through delivery, with demonstrated trouble shooting / problem solving skills
- Strategic-thinker with strong analytical skills who can support the development of new data-led strategies to deepen client relationships
- Strong interpersonal and collaboration skills with the ability to build relationships and influence across Visa’s highly matrixed structure, including cross-functionally (product, marketing, finance etc.) and regionally (Europe, AP, CEMEA, NA, LAC)
- Team player who enjoys working as part of a small, agile team, with positive attitude, and aptitude and interest in learning new things
- Strong communication skills (written, oral & presentation) with an ability to explain complex business and technical concepts to broad audiences in an approachable way
Knowledge Focus Areas
- Understanding of virtual card payment flows and/or travel booking flows
Skills/competencies
- The successful candidate will effectively own end-to-end relationships with clients from a B2B Travel perspective. In doing so, the candidate is able to work collaboratively across internal Visa functions to build a Visa network, solve complex problems, and serve as the face of Visa to external partners.
- The ideal candidate will bring passion for and interest in Payments, Fintech, and the Travel eco- system, with client-relationship building skills, presence, knowledge of B2B Travel payment strategies and priorities. This is a proactive candidate that is resilient when faced with challenges and has the ability to execute on ambitious revenue goals and quotas.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
