Senior Product Manager, Consumer Solutions

The Senior Product Manager, Consumer Solutions is responsible and accountable for the management of selected Visa products and solutions, with key focus on tailoring product solutions to client’s needs, leading sales process and further implementation, as well managing day-to-day product maintenance ensuring Visa continues to hold its leadership position in driving the growth of core products and digital payments.

The role sits in Consumer Solutions team within Product Department for Central and Eastern Europe. The team work with Visa clients and operates cross functionally with other teams to deliver best in class value product constructs and portfolio optimization. The role requires proactive approach, strong sales, consultative client engagement and relationship building skills to understand client strategy, priorities and needs to deliver solutions that are typically complex, strategic and cross-functional in nature. You will combine your product and project management experience with strong awareness of trends in consumer payment preferences and technology usage, with the goal to develop payment experiences and solutions that increase customer engagement with the Visa product, drive usage and preference.

The successful candidate will have demonstrable success at working effectively across matrixed organizations, has the ability to define and articulate the market’s product requirements, develop and champion changes in order to align Visa client needs with those of the successful ongoing growth of the network. The role will engage closely with account executives, clients and various local and regional cross-functional teams, in order to influence adoption of the solutions on the market.

The candidate must possess a combination of commercial acumen, strategic thinking, execution discipline, agile project management and the ability to work on multiple projects simultaneously in dynamic environment.  

The role is based in Warsaw and will require occasional travel abroad.

Day to day activities:

• Owner of the selected Visa products,  solutions and projects, with key focus on tailoring Visa product and solutions to client’s needs, leading sales process and further implementation, as well accountability for scorecard targets
• Identifying opportunities for value creation and sales of Visa products based on understanding of client’s challenges and goals
• Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share
• Provide inputs into country operational planning and account plans
• Track competition activity and continually be focused on ensuring that Visa’s products and solutions deployed in the market meet all relevant consumer and merchant payment needs
• Identify strategic opportunities for Visa capabilities through a strong understanding of various customer segment business needs, leveraging Visa solutions across multiple platforms
• Working hand-in-hand with colleagues from other functional areas
• Thought leadership with internal and external stakeholders including participation in industry events,
• Foster in-depth and productive relationships at all levels with the client and the Visa organization
• Leading and contributing to win strategy for RFPs
• Contribution to building the awareness of Visa innovative and new solutions approach among clients during dedicated cross-products meetings

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

 

• Mid-level experience in product management, preferably in banking industry
• Proven experience with product development, sale support, project management, card operations and ability to translate client needs into product solution requirements
• Strong understanding of consumer debit and credit products as well broad digital payments industry knowledge or experience
• High analytical and problem solving skills, with the ability to flex and demonstrated intellectual and analytical rigor
• Strong analytical and quantitative abilities, strong bias towards data-based decision making and comfort with financial analysis
• Strong team orientation, collaboration and communication skills with the ability to effectively work cross functionally in a matrixed organization and dynamic environment
• Demonstrates energy and positive response when tackling challenging problems and views complicated tasks as engaging or motivating, and positive under pressure
• Good organizational skills and ability to manage complex projects with many internal and external stakeholders
• Excellent communication and influencing skills, both written and verbal
• Good presentation skills
• Fluent in written and spoken English

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.