Reporting to the Head of Risk for South Cone, this role will be entrusted with a broad portfolio of responsibilities including Strategic Risk Management, Ecosystem Risk (Fraud & Data Security) for Chile. This Senior Manager position will also support the Regulatory and Risk Governance -RRG- team on supervisor, regulatory risk management matters for the sub region. The role involves participation in initiatives throughout both the South Cone Region & Latin America and the Caribbean.
The successful candidate must also collaborate effectively with the in-market Leadership Team and hub / global functions including Global Product & Solutions, Government Affairs, Client Services and Merchant Solutions & Acquiring among others.
This role will develop security priorities and execute strategies to prevent fraud, enhance user authentication, safeguard sensitive data, identify and respond to data breaches and prevent the misuse of the payment system for unlawful purposes. This role will also be responsible for representing Visa s Credit Settlement Risk policy to protect Visa against financial loss in the case of a failure of an issuing or acquiring bank. There will be opportunities for the individual to consult with our clients in Chile to mitigate risks and innovate responsibly.
Key responsibilities include:
Develop and execute a comprehensive risk plan that is consistent with local market landscape, market priorities and global risk strategy:
Manage relationships with issuers, acquirers, merchants, payment processors, service providers, regulators to:
Assess emerging/innovation risks and new business models:
Convey risk-related trends and developments to local country manager and leadership team through regular reporting:
Why this is important to Visa:
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Exposure and Education :
Global and deep knowledge of the payments industry and the major trends affecting the major stakeholders, including regulatory, market environment, competitive landscape, technology and the rising threat of data breaches
5 years of experience in leadership across technology products/ solutions, or similar years of experience in a leadership position within a financial institution, potentially as a key customer for Visa s services on the client side
Solid general management background, with proven track record in strategic thinking, risk management, relationship building and project leadership.
Bachelor s degree in business, computer science, management information systems or related fields.
Risk Experience:
- Track record for successfully identifying and mitigating enterprise and operational risk for a complex, global company in a regulated industry
- Experience protecting consumer and corporate data through the development and implementation of rigorous compliance and rules management processes
- Demonstrated approach to risk management contributing to brand and business growth.
Strategic and Analytic Skills:
Understands both at a strategic and operational level the myriad risks facing the business, drives down to root causes to assess the severity of the risk, the cost of remediation, and develops an appropriate action plan
Maintains strong personal base of knowledge with respect to risk management, industry practices, trends, and issues.
Strong understanding of Visa’s product ecosystem and the broader trends and themes in payments and commerce, including AI-driven solutions and its usage for greater efficiency and automation.
Experience with AI and machine learning applications in product development, customer experience, and operational efficiency is highly desirable.
Collaboration and Communication:
Works cross-functionally with technology and with business unit heads to deliver insights that drive key business strategies and decisions
Works effectively with clients and external stakeholders – banks, processors, regulators and Fintechs
Proven ability to influence, collaborate, and work in a matrix environment
Good listener and communicator, both in meetings with stakeholders and public speaking events
Executing for Results:
Intellectually curious, finds stories in the data, asks the right questions, demonstrated track record of mining data & intelligence for game-changing insights that generate big impacts
Gets things done, relentlessly focuses on results, aligns efforts with business objectives
What you will need:
The ideal candidate is an accomplished enterprise and operational risk leader with deep experience in the payments industry. While candidates with payments experience (networks, processors, financial institutions) are preferred, candidates from other multi-national, technology based, transactional businesses (e.g. large retailers) would also be considered. Finally, Visa may consider candidates with a track record for leading projects within a sound, well-respected, multi-national, and regulated business.
Candidates must possess a deep intellect capable of understanding both current and emerging risks facing the business. Candidates must also demonstrate a track record for using that understanding to develop effective risk mitigation strategies and to sell those strategies to colleagues internally. The ability to influence decision makers and to partner closely with the business is most critical.
Candidates must have a strong client-focused mindset, with the ability to understand the client s objectives, the challenges they face, and explain how Visa can help the client achieve their goals. Similarly, the ability to work well in cross-functional teams is essential to being successful in this role.
Spanish language ability, written and spoken, is required. Professional proficiency in English is essential.
Finally, a high degree of self-confidence, humility, and energy will be essential to succeed in a fast paced and evolving industry.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world's most advanced processing networks - VisaNet - that is capable of handling more than 65,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, pay ahead with prepaid or pay later with credit products. For more information, visit usa.visa.com/about-visa, visacorporate.tumblr.com and Visaeurope.com
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