Location requirements
Visa’s Observability ecosystem includes over 2,000 platform nodes, utilizing approximately 15 different tools for logging, monitoring, and tracing, alongside 80,000 client agents. The system handles daily log ingestion exceeding 100TB and oversees hundreds of critical applications, supporting vital alerts, dashboards, and reports. To maintain this high level of performance and reliability, we need a Staff Site Reliability Engineer (SRE) with comprehensive knowledge and practical experience. This position requires an I6-level engineer who can operate independently with minimal supervision.
About Visa’s PRE Observability Team:
Visa’s Product Reliability Engineering (PRE) Observability team partners with Product Development as well as Operations & Infrastructure teams to build and manage innovative, reliable, scalable, secure, and cost-effective observability platform solutions. We are looking for talented Staff Site Reliability Engineers to join our driven team, with a focus on maximizing system availability, performance, security, and reliability. This dynamic role requires technical leadership, strong problem-solving skills, and expertise in coding, testing, and debugging.
We are seeking an experienced Staff Site Reliability Engineer (SRE) to join our dynamic Observability team. In this role, you will play a critical part in building and maintaining reliable, secure, and cost-effective observability solutions that support our global infrastructure.
As a Staff SRE, you will act as a key liaison between development and operations, ensuring our systems and services are efficient, scalable, and highly available. You will work closely with software engineers, system administrators, and other technical stakeholders to automate workflows, enhance system performance, and streamline deployments.
You will take ownership of your solutions, prioritizing system stability, performance, and security. You will design, implement, and improve monitoring, logging, and alerting systems to proactively identify and resolve issues. You will also participate in incident response, troubleshooting live issues, performing root cause analysis, and contributing to preventive measures.
In this position, you will mentor and support junior SREs and collaborate within Agile Scrum teams, leveraging your technical expertise in coding, scripting, testing, and debugging to deliver high-quality results. You will help drive continuous improvement in processes, tools, and automation across the organization.
Responsibilities:
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Basic Qualifications:
Preferred Qualifications:
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions, and governments in more than 200 countries and territories to fast, secure and reliable electronic payments. We operate one of the world's most advanced processing networks - VisaNet - that is capable of handling more than 65,000 transaction messages a second, with fraud protection for consumers and assured payment for merchants. Visa is not a bank and does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations, however, enable its financial institution customers to offer consumers more choices: pay now with debit, pay ahead with prepaid or pay later with credit products. For more information, visit usa.visa.com/about-visa, visacorporate.tumblr.com and Visaeurope.com
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