Staff SW Engineer - Performance Engineering

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.   We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people.   While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.     

We are looking for Versatile, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale.  As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of powerful payment technology, you will get to see your efforts shaping the digital future of monetary transactions.   

The Work itself: 

• Design code and systems that touch 40% of the world population while influencing Visa’s internal standards for scalability, security, and reusability 
• Collaborate multi-functionally to create design artifacts and develop best-in-class software solutions for multiple Visa technical offerings 
• Actively contribute to product quality improvements, valuable service technology, and new business flows in diverse agile squads 
• Develop robust and scalable products intended for a myriad of customers including end-user merchants, b2b, and business to government solutions. 
• Leverage innovative technologies to build the next generation of Payment Services, Transaction Platforms, Real-Time Payments, and Buy Now Pay Later Technology 
• Opportunities to make a difference on a global or local scale through mentorship and continued learning opportunities 

Essential Functions:

As a Staff Software Engineer, you will become part of the Issuer Processing Performance Engineering team, where you will be accountable for the creation of application/system/service performance plans and models.  You will work with architects, developers, product owners/managers, project managers and test engineers to define adequate testing strategies, scripts and scenarios to evaluate, troubleshoot, tune and certify. 

Responsibilities:

• Demonstrate Visa's core values, maintaining a delivery-focused approach
• Cultivate, support and promote an organizational culture that provides for high performance, high morale, collaboration and innovation
• Mentor and assist peers in all aspects of Test Engineering
• Design and execute test plans, scenarios and scripts, related to application performance and capacity
• Analyze, review, troubleshoot and present performance results and recommendations to delivery teams and business groups
• Troubleshoot and improve performance issues and bottlenecks
• Clearly communicate both formally and informally project/program status, risk and impact, escalating when/where appropriate

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa will accept applications for this role until at least November 30, 2025. If this is posted we are still accepting applications.

Basic Qualifications:
5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Expert level knowledge and experience with Performance Test tools such as LoadRunner, Jmeter, etc.
Expert level knowledge and experience with Application Performance Monitoring solutions such as Riverbed, Splunk, OpNET, AppDynamics, Dynatrace, etc.
Hands-on experience navigating, troubleshooting and optimizing internals of the Unix/Linux and Windows Operating Systems
Experience navigating, debugging and tuning program languages such as C, Java, Python, C#, C++, .NET
Experience tuning and optimizing Databases such as Oracle, MSSQL, Mongo, Cassandra
Experience tuning and optimizing performance of VM/JVM/ container
Advanced written and verbal communication skills, including strong leadership and interpersonal capabilities
Self-motivated, independent and solutions-oriented
Familiarity with payment processing systems/services/domain
Demonstrate a team-driven attitude, ready to innovate, collaborate and resolve issues
Ability to prioritize workload in order to balance deliverables and meet necessary deadlines
Proven track record of success both as an individual contributor as well as a leader

The Skills You Bring:
Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale
Challenge the Status Quo: Comfort in pushing the boundaries, ‘hacking’ beyond traditional solutions
Language Expertise: Expertise in one or more general development languages (e.g., Java, C#, C++)
Builder: Experience building and deploying modern services and web applications with quality and scalability
Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, etc.
Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile/Scrum teams

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY:  The estimated salary range for this position is $124,300 to $198,600 USD per year, which may include potential sales incentive payments (if applicable).  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.