Technical Program Manager

Issuing Solutions is seeking a highly motivated Release Train Engineer (RTE) to lead and coach an Agile Release Train (ART) in support of delivering highly visible strategic initiatives. Primary RTE responsibilities include facilitation of the ART events and processes and assisting the teams in delivering value for our clients.  RTEs communicate with stakeholders, escalate impediments, help manage risk, and drive relentless improvement.

Essential Functions:

• Manage and optimize the flow of value through the ART using various tools, such as JIRA and JIRA Align.
• Establish and communicate the annual calendars for Iterations and Program Increments (PIs).
• Facilitate PI Planning readiness by fostering a Continuous Exploration process which drives the Vision Roadmap and Backlogs through Pre and Post-PI Planning meetings.
• Conduct the PI Planning events.
• Summarize Team PI Objectives into Program PI Objectives and publish them for visibility and transparency. 
• Assist tracking the execution of Features and Epics.
• Facilitate and/or contribute to periodic synchronization meetings, including the ART/Solution Syncs and Demos.
• Assist with decision-making by facilitating Feature and Epic estimation to ensure clear prioritization and realistic planning.
• Participate in coaching leaders, teams, and Scrum Masters in Agile practices and mindsets.
• Help manage program-level risks, dependencies, and impediments including communication and/or escalation as required for successful delivery of ART Objectives.
• Encourage collaboration between internal and external teams, stakeholders, and across ARTs.
• Work with Product Management, Product Owners, and other stakeholders to help ensure strategy and execution alignment.
• Work with the Project Management Office (PMO) on program execution and operational excellence as required.
• Understand and operate within budgets and schedules.
• Understand and operate within regulatory and compliance requirements.
• Drive relentless improvement via Inspect and Adapt discussions and workshops.  Assess the agility level of the ART and Solution Train and help improve business agility.
• Foster and contribute to Communities of Practice.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa will accept applications for this role until at least January 14. If this is posting, we are still accepting applications

Visa is not offering relocation assistance for this role.

Basic Qualifications:
5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:
Certified ScrumMaster (CSM), SAFe Release Train Engineer 6.0 and SAFe® 6.0 Program Consultant (SPC) preferred
7-9 years of project / program work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Excellent verbal and written skills
Demonstrated ability to communicate technical and business issues and solutions to multiple organizational levels internally and externally
Ability to analyze and organize a plan based upon available information
Strong teamwork, interpersonal & relationship-building skills
Ability to delegate tasks, ensure successful task completion, and influence without direct authority in order to achieve necessary goals
Strong leadership qualities, organizational skills and the ability to adapt quickly to effectively manage issues and complex situations
Ability to work independently, yet seamlessly integrate activities with other teams when needed
Concentration in Computer Science or a related technical discipline
Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, and Project) as well as project management, reporting, and Agile tools including JIRA and JIRA Align

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 124,300.00 to 198,600.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Visa is not offering relocation assistance for this role.