About Waymark
Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We’re designing tools and systems that bring care directly to those who need it most—removing barriers and reimagining what’s possible in Medicaid healthcare delivery.
Our Values
At Waymark, our values are the foundation of how we work, grow, and support one another:
- Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology.
- Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions.
- Experiment to Improve: We use data to inform decisions and continuously assess our performance.
- Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results.
If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark.
About this role
As a Clinical Pharmacist Manager in Illinois, you will be key to our efforts to provide better care and support to vulnerable populations. We are looking for a Clinical Pharmacist Manager with experience working with vulnerable populations; collaborating with a multidisciplinary team including Community Health Workers, Care Coordinators, and Therapists; supporting patients through direct patient outreach, medication adherence and chronic disease education, and assistance in obtaining medications and durable medical equipment after initial rejection; and using analytics dashboards to proactively engage with patients who may be at high risk for adverse drug events and/or avertable acute care events. The Clinical Pharmacist Manager will supervise and support pharmacists and pharmacy technicians working to address patient barriers to medication access and identify patients who can benefit from Waymark’s assistance.
Key Responsibilities & Duties
- Provide telephonic and/or video and/or SMS-based outreach, engagement, and education of vulnerable patients in the Medicaid program in Illinois
- Work with a multidisciplinary team to provide care management services that ‘wrap around’ primary care provider practices; team members include Community Health Workers, Care Coordinators, and Behavioral Health Therapists
- Support patients and providers around transitions of care
- Provide clinical services that support day-to-day operations and safe practices of the program
- Participate in QI activities to assure quality, cost-effectiveness, and ROI
- Utilize analytics dashboards that help you proactively outreach patients who receive medication and/or equipment rejections, admissions/readmissions, or who may benefit from medication adherence counseling
- Lead and mentor pharmacists and/or pharmacy technicians
Minimum qualifications
- PharmD with advanced practice license in good standing in Illinois. Remote, located in Illinois. Chicago or central Illinois preferred
- Completion of accredited PGY1 residency training in related discipline
- 5+ years of experience in pharmacy practice including delivery of interventions/direct patient care in an ambulatory setting among vulnerable populations
- Experience in multi-disciplinary care management
- Positive referrals from prior colleagues
Preferred qualifications
- Completion of PGY2 residency training in related discipline (ambulatory care, geriatrics, pharmacotherapy, internal medicine)
- Strong analytic skills and ability to navigate dashboards and registry data for proactive outreach campaigns including for HEDIS gaps in care
- History of experience with medication management through collaborative practice agreements with primary care providers
- BPS Board Certification Preferred (prefer BCPS and/or BCACP)
- Experience serving vulnerable populations with a skill set including motivational interviewing, harm reduction, and behavioral health
- Leadership experience supporting other pharmacists, pharmacy technicians and/or other care team members
Salary Range
US Employees in Chicago - $98,000 - $151,000
US employees outside of the above listed US City - $95,000 - $147,000
In addition to salary, we offer a comprehensive benefits package. Here’s what you can expect:
Stock Options: Opportunity to invest in the company’s growth.
Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office.
Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy.
Life Insurance: Basic life insurance to give you peace of mind.
Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays.
Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents.
Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule.
Commuter Benefits: Convenient options to support your commute needs.
Professional Development Stipend: A dedicated stipend supports professional development and growth.
Offer of employment is contingent upon successful completion of a background check.
Don’t check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
