Finance Operations Analyst - Procure to Pay

Our Driver may be autonomous, but Waymo’s finances are steered by experts like you. The Finance and Accounting group manages all aspects of our finances and serves as trusted advisors for all our strategic and enterprise endeavors. Along with managing compilation of our financial statements, looking after our cash and overseeing compliance, we partner closely with the business in overseeing company wide resource allocation, developing cutting edge compensation initiatives and generating detailed financial analyses to drive the business forward. We also develop advanced capital strategies to support the company’s short- and long-term future.

In this hybrid role, you will report to a Business Controller.

You will:

• Oversee Global BPO Partners: Collaborate with and provide operational oversight to our global BPO partners. This includes handling escalations, ensuring process excellence, and monitoring KPIs to maintain quality, compliance, and customer satisfaction.
• Manage Day-to-Day Operations: Execute all daily tasks related to Finance operations, including managing the ticketing system to resolve roadblocks and support business partners. You'll also handle ad hoc requests from internal members, stakeholders, and vendors, providing timely assistance.
• Own Process Improvement and Project Management: Proactively identify opportunities for improvement and lead projects of low to medium complexity to enhance efficiency. You'll also manage the monthly closing of financial records and post month-end information.
• Serve as a Technical SME & Business Partner: Act as a subject matter expert (SME) for the Digital Transformation Services (DTS) team and other cross-functional groups. You'll conduct complex transaction and process analysis, and use data to create and present functional metrics to stakeholders.
• Conduct Complex Analytics: Apply advanced analytical skills to interpret data, identify trends and root causes, and develop actionable insights to support decision making and continuous improvement.
• Develop Documentation & Training: Create, update, and maintain a range of process documentation, including self-service materials like Wayfinder, desktop procedures, and standard operating procedures. You'll also assist in creating new policies and developing end-user training to support process adoption and compliance.

You have:

• Proven experience in a finance, accounting or finance operations role with a focus on operational support or analysis.
• Experience in providing oversight to BPO teams or managing third-party vendor relationships.
• Strong analytical skills with the ability to perform complex process analysis, prepare and analyze data and identify and resolve issues.
• Demonstrated ability to identify and implement process improvements.
• Experience creating and maintaining process documentation and training materials.
• Excellent communication and presentation skills.

We prefer:

• Prior experience acting as a subject matter expert (SME) or business partner for Procure to Pay, providing guidance on process, policy, system enhancement and cross-functional initiatives to ensure efficiency, accuracy and control in Procure to Pay operations.
• Experience managing projects of low to medium complexity.
• Familiarity with financial systems and software.