Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

In this hybrid role, you will report to the Head of Fleet Development & Service Quality

You will:

Design, manage, and report on complex cross functional Fleet Operations initiatives
Partner with OEMs to manage vehicle service, maintenance, and warranty programs for new Waymo platforms
Identify and execute on opportunities to improve efficiency and reduce cost in Waymo’s service and maintenance operations
Partner with product and engineering teams to guide systems and technology development that evolves our operational and commercial capabilities
Deploy innovative Fleet Operations workflows and automations that create capacity and ensure quality
Develop colleague’s program management tools and skills

You have:

BA/BS degree in related technical subject (e.g. engineering, manufacturing, or automotive); and/or an MBA with practical experience in an automotive sector
5+ years of experience in a combination of project management, operations management, or program management in the automotive industry
Strong organizational skills and the ability to manage multiple projects simultaneously while ensuring timely delivery and quality outcomes
Strong verbal and written communication skills, and the ability to effectively present technical content to leadership
The ability to manipulate, interpret, and analyze large data sets using Google Sheets, Excel, Tableau, and/or other similar tools

We prefer:

Experience in the fleet management, service and maintenance, or automotive aftersales / aftermarket sectors
The ability to understand and analyze legal contracts
Familiarity with SQL, R, or other analytics languages
Familiarity with Apps Script or similar scripting and automation tools

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range

$152,000—$192,000 USD

Fleet Operations Program Manager

About this role

Benefits

About Waymo