Fleet Readiness Lead - Emerging Markets

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes inclusivity and celebration. We value diverse backgrounds, perspectives, and experiences; recognize that inclusive actions lead to equitable outcomes; and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate.

You will:

• Oversee Market Fleet Readiness Across a Portfolio of Emerging Markets: Ensure the Waymo fleet is ready for service and align with performance goals and standards for the markets.
• Lead and Support Diagnostic Technicians: Guide and manage a team of diagnostic technicians, setting priorities and ensuring effective task execution.
• Manage Vendor Support and Accountability: Provide daily support to vendors, ensuring compliance with operational standards and driving accountability for performance.
• Maintain Fleet Health and Readiness: Implement strategies to keep the fleet healthy and ready for Ride-Hail services, proactively identifying and resolving issues with internal and external teams and vendors.
• Monitor Fleet Health and Implement Corrective Actions: Collaborate with diagnostic technicians and monitor fleet health, implement necessary corrective actions, and support vendor operations.
• Ensure Operational Efficiency and Reporting: Maintain consistent adherence to established processes and provide performance updates and insights to Fleet Manager and Head of Global Fleet Readiness.

You have:

• 5+ years of experience in a commercial operations and logistics role with a focus on fleet readiness initiatives
• Proven ability to drive the execution of daily operational tasks, while ensuring operational efficiency
• Demonstrated experience in managing multiple projects simultaneously while ensuring timely delivery and quality outcomes
• Strong verbal and written communication and interpersonal skills, with the ability to work effectively with cross-functional teams, external partners and executives
• Excellent analytical skills with the ability to interpret data to identify gaps and make informed decisions

We prefer:

• Relationship Building: Ability to build and manage relationships, engage in-person, and foster cross-functional communication and alignment.
• Coaching & Leadership: Strong leadership skills with the ability to clearly communicate vision, set objectives, and provide timely guidance to enhance team knowledge.
• Strategic Decision-Making: Skilled in analytical and critical thinking, problem-solving, risk assessment, management, and long-term planning and prioritization.
• Proactive Problem Solving: Expertise in proactively identifying potential challenges, planning remediation steps, and developing risk mitigation strategies.
• Vision & Values: Capability to lead and manage by setting and communicating a clear vision, inspiring teams, and aligning the team to organizational goals.

Travel Requirements

• Up to 50% - This role will be responsible for a regional portfolio of Emerging Markets. Travel will be dependent on market performance and growth.

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