Company Overview:
At Wayvia, we help the world’s top brands stay ahead—using AI, data, and innovation to shape the future of commerce. Whether you’re charting a new path or leveling up your journey, Wayvia is where your career can go further. We’d love to meet you.
We help global brands connect with their shoppers in ways that are relevant, respectful, and real. And we do the same for each other—with trust, transparency, and the human connection that makes great work possible.
At Wayvia, you’ll find a team that’s curious, collaborative, and always up for solving what’s next. We move fast, think boldly, and support one another in building something that matters—for our clients, for shoppers, and for each other.
Job Brief:
The Account Manager at Wayvia takes ownership of a significant portfolio of existing customers, driving commercial strategy and sales to increase revenue and deepen client relationships. This role collaborates closely with Customer Success, Product, and Marketing teams to execute account strategies and identify new revenue opportunities, ensuring alignment with client goals and industry trends.
Essential Function & Responsibilities:
- Develop and execute territory and account strategies to expand services and meet client needs.
- Establish and nurture executive relationships within complex global customer organizations.
- Collaborate with Customer Success to align on program, retention, and renewal strategies.
- Lead the commercial sales process, from prospecting to deal closure.
- Participate in Quarterly Business Reviews with key accounts alongside Customer Success.
- Conduct whitespace analysis and identify opportunities within named account base.
- Prospect within existing accounts to generate new opportunities and referrals.
- Partner with Customer Success and Marketing teams to generate leads.
- Deliver customized presentations highlighting product/service usage and benefits.
- Collaborate effectively with Solution Engineering during technical sales processes.
- Maintain accurate pipeline and sales data in Salesforce CRM.
- Oversee customer migration programs or initiatives when required.
- Advocate for the voice of the customer internally to inform strategy and improve the customer experience.
Minimum Qualifications:
- Bachelor of Science degree or equivalent work experience.
- 3-5+ years of B2B sales experience in a SaaS solution-based environment.
- Enterprise customer sales experience as an Account Manager or Customer Success Manager preferred.
- Revenue-focused with a proven track record of meeting or exceeding sales quotas.
- Experience in generating leads directly and through marketing and customer-facing teams.
- Results-driven, resourceful, and continuously testing and iterating on sales approaches.
- Strong communication and presentation skills with customers and cross-functional teams.
- Proficiency in Salesforce (SFDC), Salesloft, ZoomInfo, and LinkedIn.
