Process Excellence Manager - Procurement

We are seeking a highly motivated Process Excellence Champion/Manager to lead the creation, development, and execution of end-to-end foundational Strategic Sourcing business process frameworks across our organization. This individual will work closely with senior leadership to design and implement strategic initiatives that enhance operational efficiency, quality, and performance across key business functions. Reporting directly to the VP of Strategic Sourcing, the Process Excellence Manager will be responsible for establishing a structured approach to process improvement, managing metrics for successful implementation, and training cross-functional teams on process standards.

The ideal candidate will possess a deep understanding of process excellence methodologies (Lean, Six Sigma, etc.), program management, and have a proven track record in developing and implementing process frameworks that deliver measurable business results in Procurement. You will drive a culture of continuous improvement while ensuring that key metrics and KPIs are tracked and optimized across the organization.

Key focus areas include end-to-end process lifecycle, supplier relationship management, business continuity and risk management, supplier selection processes, market intelligence and financial reporting, organization governance and skills development roadmap.

Key responsibilities include:

Process Framework Development:

• Design and implement a scalable and sustainable business process framework that aligns organizational goals. This framework will focus on increasing efficiency, reducing waste, and improving overall quality across key business functions.
• Define and document standard operating procedures (SOPs) and best practices to ensure consistency and clarity across teams.

Process Improvement & Execution:

• Lead the execution of key process improvement initiatives, ensuring that the framework is embedded across departments (e.g., operations, HR, finance, product development).
• Conduct process mapping and root cause analysis to identify bottlenecks, inefficiencies, and areas for improvement.
• Develop and lead process optimization projects using process excellence methodologies such as Lean, Six Sigma, or Agile.

Training & Knowledge Sharing:

• Develop and implement training programs to educate and upskill teams on process excellence principles, tools, and best practices.
• Act as a subject matter expert (SME) in process excellence, providing coaching and guidance to departmental leaders and teams.
• Facilitate workshops and cross-functional meetings to foster a culture of continuous improvement and process optimization.

Metrics & Performance Management:

• Define and manage a set of key performance indicators (KPIs) and metrics to monitor the success and impact of process improvements.
• Use data and metrics to measure the effectiveness of implemented processes, identifying areas for further optimization or recalibration.
• Provide regular reporting to the VP and other senior leadership on progress, success, and challenges of process excellence initiatives.

Change Management & Stakeholder Engagement:

• Champion change management efforts to ensure smooth adoption of new processes and practices across teams.
• Work closely with senior leadership and functional managers to gain buy-in and alignment on process improvement initiatives.
• Influence and engage key stakeholders across various functions to ensure alignment with process excellence goals.

Continuous Improvement Culture:

• Foster a culture of continuous improvement throughout the organization, ensuring that process excellence becomes embedded in everyday operations.
• Stay up to date with industry best practices, emerging trends, and process improvement tools to bring innovative solutions to the organization.

• Bachelor’s degree in supply chain, Business, Engineering, or related field (MBA preferred).
• 5+ years of experience in procurement, supplier management, or process excellence roles.
• Proven experience in strategic sourcing, risk management, and supplier engagement strategies.

Skills & Competencies

• Deep understanding of end-to-end Strategic Sourcing and Procurement processes and procurement best practices.
• Expertise in supplier segmentation, QBRs, and performance management.
• Proficiency in RASCI modeling, OKR frameworks, and program governance.
• Strong analytical, financial, and market intelligence capabilities.
• Excellent communication, leadership, and stakeholder management skills.

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal” poster. Our pay transparency policy is available here.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Based on our experience, we anticipate that the application deadline will be 03/12/2026 (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this posting with a new anticipated application

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