Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Germany, Ireland, and Poland, we’re building the future of online marketplaces –together.
From fashion, beauty, and electronics to collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.
And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.
The Senior Business Operations Manager plays a significant role in building the functions to unlock growth and help the Company scale. Working directly with Whatnot's International leadership team, this role will work cross-functionally to lead large, critical initiatives and solve complicated, unstructured problems.
This role is a terrific introduction to Whatnot, and allows impactful individuals to learn about the business while contributing to a variety of high-impact, critical initiatives.
Act as a strategic partner to leadership, driving high-impact business initiatives and collaborating closely with leadership to inform decision-making
Lead and execute key cross-functional initiatives, to scale functions and build solutions
Proactively identify inhibitors to growth
Define and measure critically important metrics
We offer flexibility to work from home or from one of our global office hubs, and we value in-person time for planning, problem-solving, and connection. Team members in this role must live within commuting distance of our London hub.
Curious about who thrives at Whatnot? We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here. As our next Senior Business Operations Manager you should have 5-6+ years experience in consulting and/or a fast-growing startup, plus:
Bachelor's degree in Business, Economics, or related field
Motivation to take on new opportunities and challenges
Ability to move remarkably fast with little structure, guidance
Curiosity to learn about different parts of the business and how to pull certain levers to grow faster
Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company
Demonstrated ability to work and influence cross-functionally. You are proactive, great at communicating with different audiences and can bring stakeholders on-board. You seek out and have a track record for driving change and impact in a fluid, unstructured working environment
Demonstrated ability to solve ambiguous problems using data and process improvement
Experience working on a marketplace or a two-sided platform
Experience or passion for buying and selling in online marketplaces communities
MBA
SQL & Dashboard experience
Generous Holiday and Time off Policy
Health Insurance options including Medical, Dental, Vision
Work From Home Support
Home office setup allowance
Monthly allowance for cell phone and internet
Care benefits
Monthly allowance for wellness
Annual allowance towards Childcare
Lifetime benefit for family planning, such as adoption or fertility expenses
Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
Monthly allowance to dogfood the app
Parental Leave
16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.
Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.
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Whatnot is a community marketplace where you can safely buy, sell, go live and geek out with collectors and other like-minded people. All items on Whatnot are verified. Shop on web or download the app.
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