Senior Product Compliance and Risk Manager - Fraud EU

Join Wise’s regional EU Product Compliance and Risk team (First Line of Defence) as a Senior Manager. This is a high-impact role where you will actively shape Wise’ EU Fraud strategy and market coverage. Leveraging your expertise to protect our products, customers, and business across the European region, ensuring we remain compliant while supporting seamless cross-border payments. 

Your mission: 

Support the design and implementation of best-in-class, customer-centric fraud controls for Wise products in the EU. You will be a critical link translating EU regulatory requirements, regulator expectations and market standards into effective controls, balancing risk and customer experience.
 

Here’s how you’ll be contributing and making an impact:

EU Fraud Strategy and Control Design 

• Support the design of EU fraud controls in partnership with global Product and Engineering teams.

• Support and input to the prioritisation and implementation of fraud control improvements, strengthening the overall EU Fraud program.

• Identify and execute enhancements to improve customer experience, unlock growth opportunities, and optimise operational processes without compromising risk.

Risk Management and Data Analysis

• Perform ongoing (data) assessments on the effectiveness of fraud controls and fraud typologies.

• Support remediation plans for control gaps or breaches, ensuring timely and effective resolution across relevant product verticals.

• Report to EU and Global Management and Risk Committees on EU Fraud trends.
   

Regulatory & External Representation

• Represent Wise externally on EU Fraud regulation, engaging with EU regulators, industry working groups, and key banking partners.

• Act as the primary SME for Product teams, providing guidance on current and upcoming fraud regulatory changes affecting the EU market.

 

This role will give you the opportunity to: 

• Influence the strategy for fraud controls across the EU market.

• Influence regional and global product and control development while balancing customer experience at a time where EU Fraud regulation is at the center of focus / ongoing change.

• Engaging directly with EU regulators, industry working groups, and banking partners.

About you: 

• Experience working within the anti-fraud / financial crime domain with a focus on implementing control enhancements.

• Experience in collaborating with product and engineering teams to develop fraud controls.

• Strong data analytics skills, with comfort using a BI tool such as Looker.

• Clear communication, project coordination, and management skills.

• Willingness to challenge teams and themselves on how to best serve our customers, while keeping processes robust and compliant!

• Able to work in-person at our London office, currently the team work hybrid.

• Willingness to travel in-line with business requirements.

Some extra skills that would be great: 

• Domain expertise in an area such as card fraud or transfer/payment fraud is desirable.

• Fraud or financial crime certifications are desirable (e.g. ICA, ACAMS).

• It is an extra bonus if you are able to speak French or Dutch, however not essential. 

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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