Wishpond Technologies currently has the position of Senior Human Resources Assistant available, and we’re excited to tell you about it !
Please note, this position is expected to work an 8-hour day shift (Pacific time zone, GMT-8). The business language used in this position is English, so please ensure your resume is in English, as well as your answers to any of the questions we have included as part of the application process.
OVERVIEW
We are excited to welcome a new Senior Human Resources Assistant to join us on a full-time basis, in this 100% remote position. You will work with a small but amazing remote team servicing and building relationships with 200+ global Team Members. This is a supervisory role overseeing the HR Assistants while at the same time equally contributing to a highly administrative department. The successful applicant must be extremely confidential, given the nature of the data and information collected within the department. In collaboration with the HR Team and all departments, the Senior HR Assistant is responsible for the success of Wishpond Technologies Ltd.
RESPONSIBILITIES
• Assist with and oversee the daily administration of the department, including requests from both internal and external customers and stakeholders
• Oversee, mentor, and coach the HR Assistants (2-3 Team Members), ensuring assignment of tasks, completion of tasks and their personal development
• Ensure alignment with overall goals while promoting cross-team collaboration and continuous improvement.
• Create policies, procedures and processes, ensuring alignment with internal and external requirements
• Oversee recruitment, onboarding and offboarding programs and processes
• Process Team Member’s requests and provide relevant information on the resolution of concerns and a clear understanding of processes, while referring special communications to the appropriate person
• Prepare reports and documentation for internal communications within the HR department
• Verify employment background checks by contacting references (via email)
• General administration, including file maintenance, data entry, control and verification, and preparation and distribution of reports
• Perform other leadership duties as required to support departmental efficiency, employee development, and organizational success.
• Other duties as assigned.
QUALIFICATIONS
• 2-3 years of experience in administration, preferably within an HR-related environment
• Experience with team leadership, training and task assignments
• Ability to handle sensitive and highly confidential information
• Solid data entry experience with a minimum of 50wpm typing
• Passionate about HR policies and procedures and wants to help create a nourishing workplace
• PC literacy and experience with MS Office applications
• A degree or diploma that contributes to the organization or role is considered an asset
• Must be very detail-oriented, creative, and have a passion for helping others achieve their goals
• Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality
• As part of a diverse team, the ability to work both independently and collaboratively in a fast-paced, results-oriented environment
• Must be technical and analytical, and have the ability to manage complex projects seamlessly
• Organized, administratively strong, great time management, and have solid writing, phone, and general communication skills
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset
WORK ENVIRONMENT
• This is a 100% remote position, and the individual could be based anywhere outside of Canada
• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, and headset and have a fast and reliable internet connection. Certain roles will be required to utilize and or download company-approved software.
• The individual must be prepared to work standard business hours in the Pacific Time Zone
• Due to the nature of this role, we may verify backgrounds, including conducting employment references, criminal records, and credit checks.
• Once hired, the successful candidate must provide a governmental photo ID and proof of residential address as part of the onboarding process
GREAT REASONS TO APPLY FOR THIS ROLE
• Fully remote position allowing you to work from your home anywhere in the world!
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multicultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
• Access to our education credits program and so much more!
ABOUT US
Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.
Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.
To learn more about Wishpond Technologies, please visit our website or any of our social media platforms:
Instagram: @wishpondofficial
Twitter: Wishpond
YouTube: Thewishpond
LinkedIn: Wishpond
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume IN ENGLISH (PDF or Word formats only), quoting the position title in the subject line of your cover letter
Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status or any other basis protected under legislation.
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email or agency inquiries.
Internal applications for this role must be submitted no later than December 19, 2025
