About You and The Role
Zipline is transforming access to healthcare and other essential goods by building, manufacturing, and operating the world’s largest automated delivery system. As we expand in Rwanda, we are seeking a Chief of Staff to support our Country Leadership.
This is a unique hybrid role that blends internal program management with external partnership leadership. You will act as a trusted thought partner to the General Manager, ensure operational excellence across multiple teams, and represent Zipline in high-level forums with government, NGOs, and private sector partners.
If you thrive at the intersection of strategy, execution, and relationship building, then this could be the role for you!
What You'll Do
Chief of Staff (Internal – PMO & Leadership)
- Lead the Program Management Office (PMO) to ensure strategic initiatives are aligned, tracked, and delivered on time across all departments.
- Design and maintain performance dashboards, reports, and leadership presentations.
- Coordinate management syncs and ensure follow-up on all action items and decisions.
- Serve as a thought partner to country leadership, providing strategic advice and analysis.
- Represent the General Manager in internal and external forums when required.
- Ensure alignment and accountability across functional leads (e.g., People, Finance, Procurement, Operations, Regulatory).
Senior Partnership Executive (External – Partnerships & Ecosystem Growth)
- Build, manage, and expand strategic partnerships with government, Donors, and private sector leaders.
- Represent Zipline in high-level meetings, conferences, and policy forums.
- Track and report partnership KPIs, escalating risks and opportunities.
- Conduct market and policy analysis to anticipate changes and guide strategic decisions
What You'll Bring
- 5 - 8 years of professional experience in roles combining Business, Project Management, program management, partnerships, or government/NGO engagement.
- Strong program and project management expertise (PMP or equivalent certification is a plus).
- Excellent strategic analysis, reporting, and analytics + presentation skills (Excel, PowerPoint, Power BI/Google Suite).
- Fluency in English and Kinyarwanda (French is an advantage).
- Proven ability in stakeholder management and high-level negotiations.
- Exceptional public speaking, facilitation, and representation skills.
- Ability to influence across teams and effectively represent leadership.
What Else You Need to Know
Please Note
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline’s behalf.
Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.
If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at [email protected] upon receiving a suspicious offer or claim.