Product Operations Manager
•Cresta· 7h
OperationsFull-time$160k-200kAmericas
7h ago
Anthropic·3 days ago
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Beneficial Deployments ensures AI reaches and benefits the communities that need it most. We partner with nonprofits, foundations, and mission-driven organizations to deploy Claude in education, global health, economic mobility, and life sciences, focusing on raising the floor.
We're looking for a Program Manager to shape and grow our global education initiatives. You'll build and manage partnerships with organizations serving the world's most underserved learners, from students in Sub-Saharan Africa gaining internet access for the first time to teachers in India with minimal training and resources.
This is a foundational role where you'll shape our strategy for deploying AI tutors and teaching assistants across India, Sub-Saharan Africa, and Latin America. You'll work with partners building solutions on top of the Claude API that function in low-connectivity environments, teach in local languages, and prove that world-class education isn't a luxury good.
The right person will combine deep relationships in global education, technical fluency with LLMs, and the entrepreneurial drive to build something new at the frontier of AI.
This role is distinct from our Account Executive function: while AEs drive scaled adoption of Anthropic's core products, Program Managers build deep partnerships that require custom deployments, research collaboration, and hands-on program design. You'll work with a smaller portfolio of flagship partners where the goal is driving impact metrics and creating learnings that benefit the broader ecosystem.
Own and execute Anthropic's global education strategy, managing partnerships with edtech organizations, ministries of education, international NGOs, and foundations
Grow existing partnerships across India, Sub-Saharan Africa, and Latin America, as well as identify, evaluate, and onboard new partners as needed
Serve as the primary relationship owner for flagship global education partners requiring custom deployments (distinct from standard product sales), coordinating with Applied AI, product, and GTM teams to deliver impact
Work closely with partners to understand their technical and operational needs and translate them into deployment plans
Set a research agenda for understanding AI's impact on education in low-resource settings, partnering with external organizations to study the efficacy of interventions
Identify opportunities to create technical public goods -- open-source tools, datasets, and research -- that benefit the broader ecosystem
Work cross-functionally with product and research teams to identify ways to improve Claude for education use cases
Represent Anthropic at global education convenings and conferences
Help shape team processes and culture as we scale our education work
Identify when partnership opportunities are better suited for our scaled sales motion and hand off appropriately to Account Executives
Travel regularly to partner sites across Global South (~30% travel time), plus visits to SF headquarters every 6 weeks for those based outside SF
7+ years of experience in global education, international development, or related fields
3+ years of experience managing external partnerships, grantmaking, or multi-stakeholder initiatives
Deep relationships and credibility in the global education ecosystem: you know the key players at major NGOs, foundations, and ministries of education
Technical fluency to engage credibly on AI concepts, understand LLM capabilities and limitations, and partner effectively with technical teams
Analytical mindset with experience using data to inform strategy and measure impact
Experience working directly with organizations in low and middle income countries, with a nuanced understanding of deployment challenges in low-connectivity, low-resource environments
An entrepreneurial mindset: you've built programs or organizations from scratch, likely at startups or in founding roles
A genuine drive to maximize impact for underserved communities
High agency and comfort with ambiguity; you thrive when you're building the plane while flying it
Strong prioritization skills and the ability to manage a high volume of partnerships and opportunities
Willingness to travel extensively
Experience working with philanthropic foundations on education initiatives
Background at edtech companies, AI organizations, or in product-adjacent roles
Familiarity with education research and evidence-based interventions
Language skills relevant to India, Sub-Saharan Africa, or Latin America
Background in classroom teaching or school administration
The annual compensation range for this role is below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Our total compensation package for full-time employees includes equity and benefits.
Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.
Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process