As an Acquisition Engagement Specialist, you will play a crucial role in ensuring a high level of quality care and customer service. Your primary responsibility is to set firm appointments for potential patients, driving a high number of them to attend their scheduled appointments.
This involves contacting potential patients via telephone, text and responding promptly to their questions and inquiries with top-notch verbal, written, and interpersonal skills. You must demonstrate a comprehensive. Understanding of customer service and appointment setting, including overcoming objections using call scripting and rebuttals.
