About the Company
Armada is an edge computing startup that provides computing infrastructure to remote areas where connectivity and cloud infrastructure is limited, as well as areas where data needs to be processed locally for real-time analytics and AI at the edge. We’re looking to bring on the most brilliant minds to help further our mission of bridging the digital divide with advanced technology infrastructure that can be rapidly deployed anywhere.
About the Role
We’re seeking a highly collaborative, detail-oriented Deal Desk Manager to support Armada’s global Deal Desk and GTM teams. This role sits within the Revenue Operations organization and partners with Sales, Legal, and Finance to ensure deals move quickly, accurately, and compliantly from quote to close.
The Deal Desk Manager will work alongside Armada’s Deal Desk team to manage the order form approval process, partner closely with the field to draft and finalize order forms, and ensure adherence to pricing, legal, and operational policies. This is a fast-paced role that requires urgency, strong judgment, and a customer-first mindset while balancing accuracy and compliance.
Location. This role is remote, but being based on the East Coast and working East Coast hours will be required.
What You'll Do (Key Responsibilities)
- Manage Armada’s order form approval queue with a high sense of urgency, ensuring timely turnaround to support deal velocity and customer needs
- Draft, review, and finalize order forms in close partnership with Sales, Customer Success, Finance, and Hardware teams, supporting both hardware and software transactions
- Ensure all order forms comply with approved pricing, discounting policies, and legal requirements
- Serve as a trusted advisor to the field, consulting on order form structure, deal mechanics, and process best practices
- Collaborate closely with Legal and Finance to resolve non-standard deal terms and ensure accurate deal documentation
- Perform quality checks on executed order forms to confirm completeness, accuracy, and readiness for booking and downstream processes
- Act as an internal SME for Partner and resale order forms, ensuring pricing compliance across regions and resale orders
- Identify recurring deal issues or process friction and partner with Deal Desk, Legal, Finance, and RevOps to recommend and implement improvements
- Support continuous improvement of Deal Desk workflows, templates, and approval processes to scale with Armada’s growth
- Maintain clear documentation and guidance for order form processes and standards
- Act as a highly responsive point of contact for deal-related questions from cross-functional teams
Required Qualifications
- 8 years of experience in Deal Desk, Financial Analysis, Sales Operations, Legal Operations, or a related role in a B2B company
- Experience supporting global sales teams, preferably in a business that sells both hardware and software
- Strong attention to detail with the ability to balance speed and accuracy in a high-volume environment
- Working knowledge of pricing approvals, discounting structures, and order-to-cash processes
- Excellent communication skills and comfort working cross-functionally with Sales, Legal, Finance, and Operations
- Ability to manage multiple priorities, deadlines, and stakeholders simultaneously
- A collaborative, solutions-oriented mindset
Preferred Qualifications
- Experience supporting international deals, including multi-currency or region-specific requirements
- Familiarity with CRM and deal management tools such as Salesforce, DocuSign, Ironclad, Dealhub, or similar platforms
- Exposure to contract structures such as MSAs, order forms, and software license agreements
- Experience in a startup or high-growth environment
Compensation
For U.S. Based candidates: To ensure fairness and transparency, the base salary range for this role for candidates in the U.S. are listed, varying based on location experience, skills, and qualifications. In addition to base salary, this role will also be offered equity and subsidized benefits (details available upon request).
Benefits (USA)
- Medical, dental, and vision (subsidized cost)
- Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
- Retirement plan options, including 401(k) and Roth 401(k)
- Unlimited paid time off (PTO)
- 15 paid company holidays per year
#LI-Remote
#LI-SM1
You're a Great Fit if You're
- A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
- A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
- Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
- A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda
- Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you
Equal Opportunity Statement
At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.
Unsolicited Resumes and Candidates
Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.
