Principal Product Manager, Delivery
East Coast · Hybrid·$155K – $248K·Full-time
about 10 hours
Location requirements
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Axon is seeking a Senior Director of Commercial Operations who will lead and optimize global sales transactions within the Quote-to-Cash cycle, helping ensure an exceptional internal and external customer contract, quote, and overall deal lifecycle experience. This leader will oversee our global Deal Enablement and Quoting functions. This team ensures commercial excellence through process simplification, operational rigor, and strategic leadership. You’ll serve as a critical partner to Sales, Finance, Legal, IT, and Customer Success — shaping deal governance, pricing execution, and customer experience standards across the contract / quote lifecycle. A customer-centric mindset and ability to act as a trusted, value-driven partner to cross-functional teams will be critical to success. The teams reporting up to this leader are assigned to support Axon’s specific sales end markets, ensuring deep understanding of unique customer and industry requirements.
You will help drive policy development, process design, operational excellence, and change management as Axon enhances its systems and technology from SKU design, quote creation and through customer contract signature.
Strategic Objectives
Preferred Qualifications
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Location: Hybrid Presence based near our US Hubs - Boston, San Francisco, Atlanta, Sterling, Denver, Seattle, New York City or Scottsdale. This role follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits(http://www.axon.com/careers/benefits).
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at [email protected] or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
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Since its founding in 1993, Axon (formerly TASER International) has been at the forefront of innovation in public safety technology. Our earliest CEWs represented a revolution in non-lethal weaponry, giving officers a safer alternative to more traditional types of force. More recently, our suite of connected products from body cameras to evidence management, has given law enforcement agencies the flexibility and the versatility to operate with increased transparency and efficiency. As of 2015, our CEWs are in use in more than 17,000 agencies across the United States and our other Axon family of products are in use by over 5,000 agencies. Our Scottsdale, Seattle and New York City teams approach their work with a spirit of collaborative innovation, developing new products and services with the knowledge that they are helping to usher in the future of policing. Learn about career opportunities by visiting us at
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