Account Manager (Enterprise Accounts)

Enterprise Account Manager

Location: Istanbul, Turkey (Remote)

Cambly is one of the largest online English language platforms in the world, backed by top-tier investors like Bessemer and Benchmark. We help thousands of people improve their English and proudly partner with hundreds of the world’s most prestigious companies to empower their teams with language skills for global success.

We're looking for a highly motivated, organized, and results-driven Enterprise Account Manager to be a core part of our 2026 success story and beyond by maximizing the lifetime value of our most strategic B2B clients in the dynamic Turkish market.

Why Join Cambly?

Your experience at Cambly will be a true career accelerator where you'll gain crucial skills and build an invaluable network.

• High-Impact Role: You'll be tackling a critical challenge for Learning & Development teams making a tangible difference in organizational success.

• Career Growth: Be the foundational Enterprise AM at Cambly! You will define best practices and serve as the prime example for the entire Account Management team.

• Premium Network: Deepen relationships and network with prestigious HR and procurement executives across the Turkish market as a trusted strategic partner.

• Culture: An employee-first working culture focused on results, no unnecessary stress or corporate nonsense.

The Role

The Enterprise Account Manager is a senior, high-impact role responsible for protecting, growing, and maximizing the lifetime value of our largest, most strategic Enterprise accounts. You are responsible for defining and executing a comprehensive retention and growth strategy to drive massive recurring revenue and secure long-term contracts. This involves maintaining deep relationships within large organizational structures, identifying strategic expansion opportunities, and aligning internal resources to deliver continuous value and manage complex renewals. You must be experienced at negotiating renewal and upsell agreements and acting as the client's internal executive sponsor.

Responsibilities

• Strategic Account Management: Fully own a portfolio of strategic enterprise accounts, developing and executing comprehensive account retention and growth plans focused on maximizing contract renewals, upsells, and cross-sells.

• Playbook Creation: Create and document the Enterprise Account Management Playbook and best practices, setting the foundation for scalable, world-class account management within Cambly.

• Recurring Revenue Achievement: Consistently meet or exceed monthly, quarterly, and annual targets for renewal revenue and expansion (upsell/cross-sell).

• Relationship Depth & Value: Masterfully navigate existing enterprise organizations to map evolving stakeholders, proactively identify needs, and continuously demonstrate the value and ROI of Cambly's partnership to senior/C-level executives.

• Renewal & Expansion Negotiation: Drive the renewal process from start to finish, successfully negotiating multi-year contracts and securing major upsell and cross-sell opportunities with executive decision-makers.

• Client Advocacy & Risk Mitigation: Serve as the client's internal champion, quickly recognizing and mitigating any organizational or behavioral risks that could impact client health, retention, or growth potential.

• Data Integrity & Forecasting: Maintain impeccable data quality in our CRM with up-to-date client health metrics, accurate renewal/expansion forecasts, and detailed account plans to ensure optimal business visibility and seamless client transitions.

Qualifications

Must-Haves

• Native in Turkish and fully proficient in English (C1/C2 level) for clear business communication.

• 6+ years of total sales and account management experience, with at least 2+ years of proven success managing, retaining, and expanding large accounts specifically within the Enterprise segment.

• A demonstrable track record of consistently achieving or exceeding renewal and upsell quotas

• Demonstrated ability to build, maintain, and deepen trusted relationships with senior line-of-business and C-level executives over time.

• Possess a true Growth and Retention Mentality with solid strategic DNA, a proactive entrepreneurial spirit, and an appetite for continual learning within a fast-paced startup environment.

Preferred Experience

• Experience engaging with HR & Learning Development teams.

• Prior sales experience in the learning, e-learning, HR software, or well-being industry.

• Prior experience working at a fast-growing startup.

• Previous experience working in a remote & distributed team.

Skills & Mindset

• A self-motivated, results-driven, and entrepreneurial spirit with a strong growth mindset.

• Strong organizational and time management skills; ability to work autonomously and self-source solutions.

• Active relationship builder who can collaborate effectively with internal and external teams to consistently improve processes and communication.

• Comfortable working in a fast-paced, dynamic, and remote team environment.

Some things you will enjoy

• Financial & Growth: Competitive salary, a fair commission system, and a professional development budget.

• Time & Flexibility: Remote work, and paid time off available from your first month.

• Comprehensive Care: Private health insurance provided.

• Mental Health: Access to Modern Health, offering 6 free coaching and 6 free therapy sessions.

• Allowances: Dedicated lunch and internet allowances.

• Team: A truly global team.
  

IMPORTANT APPLICATION NOTE

Your application will not be evaluated unless you provide a detailed answer to the question: “Why do you want to work at Cambly?”

Treat this as your initial sales pitch: Be creative, honest, and compelling!

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