Our Client is one of the United States’ largest insurers, providing a wide range of insurance and financial services products with gross written premiums well over US$25 Billion (P&C). They proudly serve more than 10 million U.S. households with more than 19 million individual policies across all 50 states through the efforts of over 48,000 exclusive and independent agents and nearly 18,500 employees. Finally, our Client is part of one the largest Insurance Groups in the world.
Role Description:
- Review incoming written documentation of payroll audit from audit vendor. Analyze audit report for completion. Process audit on policy management system according statutory rules and company procedures.
- Computes and processes premium audits, refunds, commissions, dividends, accounts receivable and experience modifications and other policy transactions.
- Determines premium accuracy, rate class, or change in exposure base from audit reports or other referrals and initiates necessary premium adjustments or changes.
- Prepares instructions for issuance of payroll audits and corresponding endorsements.
- Codes statistical information, prepares worksheets, and key enters data.
- Corresponds with agents, insureds and vendors to obtain missing information to complete payroll audits; explains audit computations and adjustments to agents and insureds and processes revised audits as necessary.
- Communicates with audit companies to clarify audit information and verify status of audit completion.
- Expedites priority transactions and maintains diary controls as necessary.
- Uses the Commercial Accounts System and EasyPay to determine policy and billing status.
- Reviews and clears overdue audit reports received from the NCCI or state bureaus.
- Processes account breakdowns in order to prepare files for assignment to collections agencies and litigation.
- Performs other functions as assigned.
