We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
We are looking for a Head of Problem Management who will be responsible for building, implementing, and leading the problem management framework within the organization. This role ensures that all problems arising from incidents are identified, analyzed, and resolved to prevent recurrence.
The Head of Problem Management will work within the Incident Management department and closely collaborate with the Site Reliability Engineering (SRE) team, Engineering teams, and the Product team to ensure that improvement actions are effectively implemented and aligned with company business goals.
