Director, Revenue Enablement

ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.

We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash. 

Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.

As Director of Revenue Enablement at ChowNow, you will be the architect of revenue excellence across our entire go-to-market ecosystem. This strategic role encompasses enablement for all revenue-generating functions - from Sales Development Representatives (SDRs) prospecting for new restaurant partners, through the entire sales cycle, customer onboarding, and ultimately driving retention and expansion revenue. You'll ensure every revenue-touching team is equipped to maximize their impact on ChowNow's growth trajectory.

You will own the design and execution of enablement programs that create a seamless revenue engine, where SDRs effectively qualify opportunities, Account Executives close the right deals, Implementation teams drive rapid time-to-value, and Client Experience teams reduce churn and expand revenue within our restaurant partner base. Your strategic vision will transform how our teams engage with the dual complexity of serving restaurant owners while helping them better serve their diners.

This role demands a revenue architect who understands the interconnected nature of modern revenue operations - how SDR messaging impacts close rates, how sales positioning affects implementation success, and how onboarding quality drives expansion potential. You'll build programs that optimize each stage while ensuring smooth handoffs and consistent value delivery throughout the entire revenue lifecycle.

This is a remote role, reporting to our Chief Revenue Officer. And will have 2-3 direct reports. 

This is a remote role based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are.  You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.