Director of Portfolio Risk

About Us:

We give businesses and their customers peace of mind by solving complex credit challenges with precision, speed, and intelligence, combining deep expertise with advanced technology, to simplify the experience and deliver better outcomes, every time.

We're a fast-growing fintech empowering enterprise merchants with smarter, more adaptive pay-over-time solutions. From point-of-sale financing to “Buy Now, Pay Later” programs and loyalty integrated offers, we’re building configurable credit tools that help businesses serve more of their customers.

We value teamwork, clarity of purpose, and rigorous attention to data to drive action. We balance speed and excellence to deliver an exceptional customer experience.

About the Role

The Director of Portfolio Risk holds a critical, high-impact leadership position responsible for the holistic health and strategic direction of the ClarityPay loan portfolio. You will partner directly with our bank partner, DR Bank, to rigorously monitor the performance of all issued loans, balancing sustainable growth targets with robust risk mitigation. This role demands proactive leadership, deep analytical expertise, and the ability to translate complex credit trends into clear, actionable strategies for the executive team. You will be instrumental in defining credit strategy, ensuring compliance, and optimizing the mechanics of customer-friendly features like "seamless repurchase."

Key Responsibilities: What You'll Do

• Portfolio Oversight & Optimization: Oversee the entire portfolio. Design and implement sophisticated monitoring systems to track, forecast, and manage risk across all critical dimensions: merchant, customer segment, product type, and vintage.

• Strategic Credit Risk Management: Own and drive the overarching credit risk strategy and analytical frameworks. Specifically, ensure our high-velocity instant approval and underwriting processes utilize advanced models to accurately assess a customer's ability to pay while minimizing unnecessary friction or negative credit impacts.

• Executive Reporting & Insight Generation: Deliver high-quality, critical insights to executive leadership and the Board on portfolio profitability, emerging risk trends, and opportunities for growth, specifically managing risk within our substantial credit issuance volume.

• Regulatory & Policy Compliance: Act as a key stakeholder to ensure end-to-end compliance throughout the underwriting and servicing lifecycle, adhering to regulatory requirements (e.g., Truth in Lending disclosures) and internal risk policies.

• Merchant and Channel Risk Analysis: Conduct granular analysis on the performance dynamics of specific merchant categories (e.g., MedSpa, Retail, Travel) to dynamically adjust credit limit assignment, approval criteria, and exposure limits to optimize expected return.

Candidate Profile: What We Look For

• Proactive & Transformative Leadership: Demonstrated leadership experience in an evolving, fast-paced FinTech or lending market, with a proven ability to define strategy, manage cross-functional priorities, and lead through ambiguity.

• Technical Expertise: Meticulous attention to detail in assessing credit risk, deep analytical curiosity, and mastery of reviewing and validating complex model documentation.

• Customer-Centric Risk Philosophy: A strong commitment to a people first approach, ensuring credit decisions are made with ethical consideration for the customer's long-term financial health alongside the business interests.

• Experience: 7+ years of progressive, proven experience in the Analytics, Risk, or Finance domain, with specific expertise in short-to-mid duration installment loans, point-of-sale financing, or BNPL products.