Secure new customer wins for Microsoft Cloud: Maximise up-sell and cross-sell opportunities collaborating with Sales Agent and Partner Connection Manager
Present Client's Cloud value propositions and differentiation that align to customer’s business objectives and IT initiatives based on expertise in solution selling techniques and selling cloud-based solutions
Provide technical product overview and insights pertinent to customer need and usage scenarios
Increase technical acumen delivering innovative ideas to accelerate customer success in the cloud.
Position competitive offerings and solutions in the context of customer needs and experiences
Audit and confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought
Demonstrate aspects of the technical and business solution to customers over Teams
Execute quick technical feasibility assessments and proposal developments for the customers identified solutions
Develop a Level 300 knowledge of Microsoft’s Cloud offerings and leverage all training resources. To enter the role, a minimum of Fundamentals certification is required, L200 certification is preferred
Act as the key technical contact for the SMB Vendor Tele team with potential customers
Conduct group and one-on-one trainings across the Center on subjects of expertise
Meet and exceed team-level monthly, quarterly and annual targets for net-new revenue and sales pipeline, as well as operational metrics
Constantly research and educate self with the newest developments in cloud capabilities and pricing for both Microsoft and competitor
