Sales Strategy & Operations Manager
•Envoy· 23h
SalesFull-timeAmericas
23h ago
DeepL·about 2 months ago
DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.
Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.
What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.
As a Deal Desk Manager, you will be responsible for leading and scaling the Deal Desk function, ensuring deals are structured to drive revenue growth while remaining compliant, profitable, and efficient. We're looking for someone with a proven track record in business insight, financial analytics and project management.
You’ll need to be able to build and maintain strong working relationships with our sales team and cross-functional stakeholders, including Finance, Legal, and Customer Success. Reporting to the Deal Desk leader, you will act as a trusted advisor and sales advocate, partnering across the organisation to ensure deals are structured effectively, compliant with policies, and aligned with business objectives.
Serve as the primary escalation point for complex or non-standard deals, providing guidance to Sales on pricing, deal structure, and discounting.
Partner with Sales management to identify gaps and yielding opportunities.
Manage the end-to-end deal desk process, including review and approval of exceptions, ensuring compliance with company policies, legal requirements, and SLA requirements.
Identify and lead process and policy improvements, including automation (approval workflows, data analysis), to enhance deal desk efficiency and reduce deal cycle time.
Create and be able to defend and articulate scalable pricing proposals.
Contribute to creating, managing, and updating pricing tools (insights, quoting), and pricing repositories, ensuring they remain relevant and accessible.
Provide insights to executive management on deal trends, discounting patterns and performance metrics reviewed during MBRs and QBRs.
Partner with Deal Desk and Pricing Strategy leaders to operationalize pricing models and discounting frameworks.
6+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or Finance within SaaS companies.
Self-starter with a proactive approach to identifying and resolving issues.
Proven experience managing complex deal structures and driving process improvements.
Excellent communicator and cross-functional collaborator with the ability to influence stakeholders across all levels.
Strong financial and data analysis skills, with the ability to translate insights into actionable recommendations.
Detail-oriented with strong organizational skills to effectively handle multiple deals and projects at once.
Must be familiar with Salesforce.com, CPQ tools, Excel/Google Sheets, and MS PowerPoint/Google Slides
Fluency in written and spoken English
Knowledge and experience of Salesforce and Chargebee, Metabase platforms.
Experience training or enabling Sales teams on pricing, quoting, and contract best practices.
Additional European languages.
Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing–we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network.
Open communication, regular feedback: as a language-focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together.
Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team’s general locations and time zones to foster effective and seamless collaboration.
Virtual Shares - An ownership mindset in every role. We believe everyone should share in our success, and that’s why every employee receives Virtual Shares, linking your contribution directly to DeepL’s growth and rewarding you with a stake in our future.
Regular in-person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new-joiner onboardings, to company-wide events that bring us all together–literally.
Monthly full-day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams–we value your initiatives, impact, and creativity.
30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally.
Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way.
If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply—let's discover your potential together. We can't wait to meet you!
You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.