Position: Insurance Payment Posting & Reconciliation Team Member
Role Overview:
• Support the dental revenue cycle team by accurately posting insurance payments and reconciling deposits.
• Ensure patient account ledgers are complete and well documented.
Key Responsibilities:
• Post all insurance EFTs received daily through the bank.
• Post insurance checks and process virtual credit cards (VCCs).
• Maintain a goal of posting at least 98% of pending payments within 24 hours.
• Complete daily payment reconciliation by office.
• Ensure all posted payments include correct adjustments in the PMS ledger.
• Add clear notes explaining the reason for all adjustments.
• Review denials, ensuring reworkable denials remain open for follow-up or appeal.
• Upload EOBs to proper folders for easy reference.
• Obtain EOBs from insurance carriers as needed to support timely posting.
Qualifications:
• Experience with dental insurance payment posting and reconciliation.
• Familiarity with EFTs, checks, and virtual credit card payments.
• Understanding of EOBs, adjustments, and denials.
• Strong attention to detail and accuracy.
• Ability to stay organized and meet daily deadlines.
• Experience in a dental group or DSO environment is a plus.
What Success Looks Like:
• Accurate and timely posting of insurance payments.
• Consistent completion of daily reconciliations.
• Clear, complete, and well-documented account ledgers.
• Proper handling and follow-up setup for denials.
Ideal Candidate:
• Takes pride in accuracy and enjoys working with numbers.
• Understands the importance of timely payment posting for the revenue cycle.
