Instructional Designer
•Synthesia· 11h
DesignFull-timeEurope
11h ago
Doordashaustralia·about 4 hours ago
The Brand Marketing team sits at the centre of how DoorDash shows up in market and in culture across Australia. We create and oversee all creative—shaping the brand strategy, storytelling, and execution that brings DoorDash to life across every channel.
As guardians of the brand, we ensure our voice, look, and messaging are cohesive and relevant to connect with consumers in the right place, at the right time, and in the right way. As a challenger brand, we push boundaries and take creative risks, balancing data-driven insights with gut instinct to guide decisions. Working across the full marketing mix, Brand Marketing partners closely with cross-functional teams and agencies to deliver distinctive, culturally relevant work that builds long-term brand equity and drives business growth.
This is a hybrid role, requiring 3 days per week in the office (Melbourne or Sydney) and 2 days working remotely.
We’re looking for an Associate Manager, Lifecycle Creative to lead the creative strategy and execution of DoorDash’s lifecycle campaigns across email and in-app channels. Reporting to our Brand Manager, you’ll own the end-to-end development of bold, personalised campaigns that bring our service and value proposition to life – driving engagement, firing up CRM performance metrics and unlocking sustainable customer growth across both new and existing audiences.
This role sits at the intersection of brand, retention and performance and is highly cross-functional. You’ll work closely with CRM, New Verticals, Restaurants, Ad Sales and Analytics teams to translate commercial priorities into customer-first storytelling that’s scroll-stopping and captivating at scale. Balancing big ideas with data-driven precision, you’ll ensure our lifecycle communications are industry-leading, best practice, cohesive, fresh and distinctly DoorDash — while delivering against clear performance goals.
This is an ideal role for an all-rounder who thrives in fast-paced environments, enjoys owning work from concept to execution, and is energised by producing high-volume, high-impact, data-driven campaigns. You’re as comfortable pushing creative boundaries as you are optimising performance, using both instinct and insight to elevate how DoorDash shows up across every lifecycle touchpoint.
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.