Product Operations Manager
•Cresta· 7h
OperationsFull-time$160k-200kAmericas
7h ago
ElevenLabs·1 day ago
ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education.
We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years.
Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound.
Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models.
We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you.
High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
Excellence everywhere: Everything we do should match the quality of our AI models.
Global team: We prioritize your talent, not your location.
Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
Our Sales Development team play a crucial role in building an effective outbound sales strategy, whilst working closely with the Account Executives.
We don’t just sell a product or custom-level solutions; we are partnering with enterprises to help them generate new experiences and monetisation opportunities at scale with our breakthrough voice technology.
In this role you will:
Conduct research to identify potential leads and prospects within the target market
Engage in outbound activities such as cold calling, emailing, and social media outreach to initiate contact with potential customers
Implement personalized and effective outreach campaigns to maximize lead conversion.
Collaborate closely with the Account Executive to exchange insights on prospect feedback, objections, and market trends
Continuously refine and adjust outreach strategies based on the feedback loop
Monitor and report key performance indicators (KPIs) related to outbound sales activities, including conversion rates, lead quality, and outreach effectiveness
Collaborate with the sales leadership to analyze data and optimize strategies for better results
2–3+ years of outbound B2B sales experience, with a strong track record of securing net-new business meetings
Proven ability to build and qualify opportunity-sized lead lists in new markets and verticals
Fluency with modern prospecting tools and multi-channel outreach strategies
Experience building and scaling outbound processes in fast-paced environments
Intellectually curious, asking thoughtful questions and developing insights-driven approaches to outreach
Highly self-motivated, able to work independently while thriving in a collaborative team culture
Strong prioritization and time management skills, with the ability to handle a high volume of leads efficiently
Excellent written and verbal communication skills in both Portuguese and English
This role is remote and can be executed across Brazil.
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