Position Overview:
ELVTR is a premier online education platform offering live courses taught by top executives from globally renowned companies. We are dedicated to transforming the online education industry by providing elite-level education and innovative course offerings.
We’re looking for a dedicated and tech-savvy Tech Admin (Technical Support Specialist) to join our team. This role is perfect for someone with a solid technical background who is eager to help streamline our systems, manage technical tools, and support our internal teams with their technology needs.
This is a full-time remote position.
This job is for you if you are:
- Are a self-motivated individual with a passion for problem-solving in technical areas and enjoy taking on new challenges.
- Thrive in fast-paced environments, able to juggle multiple tasks and prioritize requests efficiently.
- Can independently troubleshoot technical issues and find proactive solutions to minimize disruptions.
- Are a team player who enjoys collaborating across departments to improve systems and workflows.
- Have a continuous improvement mindset, always seeking ways to automate processes and increase team efficiency.
Responsibilities:
- Handle technical requests in chats: troubleshoot issues, set up equipment, and investigate automation or tool-related problems (HubSpot, Aircall, Front, Stripe, etc.).
- Manage onboarding/offboarding: set up and deactivate user accounts, ensure proper tool access.
- Administer key tools: maintain and configure HubSpot, Twilio, Aircall, Front, Stripe, etc and related integrations.
- HubSpot support: set up automations, workflows, and reports, etc.
- Automate processes: build and maintain automations via Zapier, n8n, native tools, or Google Apps Script.
