Sr MDF Programs Manager

Over 50,000 customers globally trust our end-to-end, cloud-driven networking solutions. They rely on our top-rated services and support to accelerate their digital transformation efforts and deliver unprecedented progress. With double-digit growth year over year, no provider is better positioned to deliver scalable outcomes than Extreme.

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The Partner Marketing Programs Manager is responsible for the governance, and execution of Extreme Networks’ Market Development Funds (MDF) program and other partner marketing programs as needed globally. This role ensures MDF investments are allocated effectively, executed in a compliant manner, and measured rigorously against pipeline and ROI targets, including oversight of contra budget lines. Responsibilities also include Opex budget planning and management for the Global Partner Marketing team and additional operational responsibilities as required.

·Own the end-to-end MDF lifecycle: allocation, approval workflows, compliance oversight, and performance reporting.

·Manage the MDF rules of engagement, evolving program guidelines and recommending best practices for internal and external stakeholder and partners.

·Act as the main point of contact for partners and internal stakeholders on all MDF-related processes, escalations, and inquiries.

·Manage MDF funding to distributors and reseller partners in alignment with business objectives

·Partner with Finance to ensure program governance, fiscal discipline, and audit readiness.

·Oversee MDF portal operations (ChannelScaler/SFDC), workflows, data capture, budget uploads, and partner guidelines.

·Manage contra budgets, MDF accruals, and financial reporting — including quarterly reconciliation with Revenue Recognition and Finance.

·Drive process improvements, automation opportunities, and best practices to evolve the global MDF framework.

·Track MDF wallet funding (XTRM) to ensure timely disbursements and recognition of spend.

·Provide quarterly business review (QBR) materials/slides.

·Support operational requests through the MDF support desk ([email protected]).

·Oversee partner marketing team OPEX management to ensure spend discipline, forecasting accuracy, and alignment with approved budgets.

·Lead annual AOP (Annual Operating Plan) discussions and planning cycles to define allocation, investment focus areas with Team and Leadership.

·Team Management & Mentorship: Manage an MDF compliance contractor and participate in the Partner Marketing leadership team. Provide strategic direction to the team and key stakeholders.

·Functional Alignment: Serve as the connective tissue across partner and field marketing and channel sales functions, ensuring operational efficiency, strategic alignment, and clarity of communication.  

·Sales Partnership: Collaborate closely with sales leadership and teams to ensure campaign messaging, content, and offers resonate with target audiences.  

·Bachelor’s degree in Marketing, Finance, Business, or a related field; Master’s degree preferred. 

·4+ years of progressive experience in marketing operations, marketing strategy, or related disciplines, in B2B SaaS companies with comparable scale to Extreme Networks ($500M to $5B in revenue) 

·Proven track record managing MDF programs at scale, measuring and reporting on campaigns that optimize ROI and partner growth.

·Exceptional functional leadership skills, with demonstrated ability to influence and lead within cross-functional teams. 

·Expertise in process development and documentation, pipeline management, and cross-functional stakeholder engagement. 

·Advanced analytics capabilities, with proficiency in marketing automation (Marketo), project management (SmartSheet, Monday.com), CRM (Salesforce), and reporting tools (Tableau, Salesforce, Power BI). 

·Outstanding communication, presentation, and project management skills. 

·Collaboration: Skilled at building consensus, navigating complex stakeholder environments, and driving alignment across functions. 

·Adaptability: Comfortable working in fast-paced, evolving environments; flexible in shifting priorities and approaches as needed. 

·Results-Orientation: Focused on delivering measurable outcomes, optimizing performance, and ensuring accountability at every stage. 

·Innovation: Passionate about experimenting with new ideas, tools, and tactics to enhance campaign effectiveness and audience impact. 

·Achievement of ROI targets and contribution to pipeline generation and revenue targets. 

·Optimization of budget to pipeline generation, MQLs, conversion across campaigns, tactics, and channel mix. 

·Operational efficiency gains, including reduction in campaign cycle times and increased team productivity. 

·Positive stakeholder feedback from sales, marketing, and executive leadership.