Events Manager

Position Overview:

Follett Software is seeking a strategic and detail-oriented Events Manager to lead the planning and execution of key events that connect our brand with customers, prospects, and internal teams. This role is responsible for the strategy, planning, and flawless execution of Follett Software’s event portfolio, including national and regional trade shows, the internal Sales Kickoff (SKO), monthly webinars, and customer engagement events like user groups and advisory boards.

This position plays a vital role in strengthening brand awareness, fostering customer engagement, and supporting demand generation efforts. The Events Manager ensures that every touchpoint reflects Follett Software’s commitment to educators, innovation, and community, while delivering high-impact experiences across all audience types.

This role reports to the Director of Brand and Communications and works cross-functionally across Marketing, Sales, Product, Customer Success, and Executive teams. It is both strategic and hands-on, balancing high-level event planning with operational execution.

Position Scope:

• End-to-end management of all national and regional trade shows, including vendor coordination, budgeting, event logistics, and post-event analysis.
• Ownership of Follett Software’s annual Sales Kickoff (SKO)—from initial planning to onsite execution and post-event feedback.
• Oversight of our growing webinar program, ensuring each session aligns with campaign and product priorities while engaging the right audiences.
• Support of customer experience programs, including customer advisory boards, user group events, and community-building efforts.
• Management of the Follett Software master events calendar, ensuring strategic alignment and visibility across teams.
• Other duties as assigned.

Qualifications:

• Bachelor’s degree or equivalent
• 5-7 years of experience
• Experience working collaboratively with Marketing, Product Management, Sales, Customer Success and Leadership.
• Working knowledge of project management and event planning tools.
• Experience in creating and managing $600K+ event budget.
• Solid organization skills, including multi-tasking and time- management.
• Strong written and verbal communication acumen.
• Expert in the Microsoft suite of products.
• The ideal candidate is a highly organized project manager with a passion for experiences that leave a lasting impression. They are comfortable juggling multiple deadlines, enjoy working cross-functionally, and thrive in a fast-paced environment. Prior experience in B2B software, edtech, or education-related industries is a plus.

At Follett Software, our people come first.
We’re deeply committed to supporting the well-being, growth, and success of every Team Member. That commitment shows up in a thoughtfully designed, comprehensive benefits package that helps you thrive—at work and in life. Here’s what you can expect:

• Fully remote work, giving you the flexibility to do your best work from anywhere in the continental U.S. (unless otherwise noted)
• Subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching
• Company-paid disability and life insurance, with the option to enhance coverage through voluntary plans
• Robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time
• Retirement savings with employer match, vesting every pay period
• Flexible Spending Accounts for healthcare and dependent care
• Optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services
• Meaningful recognition and tangible rewards that celebrate achievements, fuel motivation, and recognize both individual and team success