Operations Manager - FuzeRx

Operations Manager

The Operations Manager at Fuze Health reports to the Vice President, Operations Strategy and plays a key role in supporting operational excellence across the organization. This position partners closely with the Operations Strategy team and cross-functional stakeholders to manage critical operational initiatives, corporate business services, and enterprise-wide projects. The role is execution-focused, emphasizing coordination, continuous improvement, and the successful delivery of operational and strategic objectives within FuzeRx.

Key Responsibilities:

• Operational Leadership & Service Oversight: Lead and oversee corporate business service functions, including administrative support, ancillary services, and shared services, to ensure efficiency, consistency, and operational continuity.
• Business Resilience & Continuity: Manage business resilience initiatives, including risk management and continuity planning, to support organizational preparedness and long-term operational stability.
• Project Management & Execution: Direct and execute project management efforts by planning, coordinating, and monitoring cross-functional projects to ensure delivery within scope, budget, and timeline.
• Stakeholder Collaboration: Partner with internal stakeholders to define project goals, requirements, milestones, and success criteria while maintaining strong communication throughout the project lifecycle.
• Risk, Quality & Compliance Management: Monitor project progress, identify potential risks, and implement mitigation strategies while ensuring adherence to quality standards and regulatory requirements.
• Team Leadership & Development: Conduct performance reviews, provide coaching and feedback, and support the professional growth and development of team members.
• Issue Resolution & Escalation: Serve as the primary point of contact for escalated project or operational issues, delivering timely and effective resolutions.
• Continuous Improvement & Efficiency: Drive continuous improvement initiatives that enhance operational efficiency, effectiveness, and alignment with business objectives.

Required Experience & Qualifications:

• Bachelor’s degree in Business Administration, Project Management, or a related field required; Master’s degree preferred.
• Minimum of 7 years of experience in operations management, project management, or a related role.
• Demonstrated ability to lead cross-functional teams with strong project management skills, including planning, execution, and performance tracking.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all organizational levels.
• Strong decision-making abilities with a strategic mindset and the capacity to identify and prioritize key initiatives.
• Proven experience in budget management, resource allocation, and financial analysis.
• Working knowledge of business resilience principles, including risk management and continuity planning.

Benefits:

The compensation range for this position is $112,000-$140,000, in addition we offer a range of benefits including:

Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.

Fuze Health is unable to hire individuals living in the following states/territories: Alaska, Delaware, District of Columbia, Louisiana, Maine, Mississippi, Montana, Nebraska, North Dakota, Puerto Rico, South Dakota, Utah, West Virginia, Wyoming.