Client Services - Funds Operations Analyst

We’re supporting a leading financial services organisation in hiring a client/counterparty facing operations analyst. This role sits within a specialist team responsible for managing client engagements, enhancing operational processes and navigating complex legal entity and counterparty requirements across multiple jurisdictions.

You’ll act as a key point of contact for clients and internal stakeholders, overseeing workflow delivery, interpreting legal and financial documentation and driving process improvements. This is a hands-on position suited to someone with strong project management capability, attention to detail, and confidence working across cross-functional teams.

Key Responsibilities:

• Manage multiple client requests and ensure deliverables are executed on time.
• Assess project scope and workflow plans, recommending and implementing process enhancements.
• Oversee relationships with cross-functional teams and third-party vendors.
• Maintain project trackers and lead client meetings, providing updates on progress, milestones and challenges.
• Identify gaps in processes and project execution, resolving issues proactively.
• Build long-term relationships with clients, partners and key stakeholders.
• Review and interpret financial and legal entity documentation across diverse domains.
• Become a subject matter expert on proprietary products and client business lines through complex engagements.
• Work with clients to design and implement new requirements, workflows and enhancements.