Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! As part of that commitment, we are excited to share an opportunity for a Manager, Group Product Management – Field Service.

The Manager, Group Product Management, Field Service, is a seasoned product leader who understands that, in this segment, the service is the product. You possess deep domain expertise in Field Services from foundational operations such as pest control, plumbing, HVAC to dynamic workforce optimization and view software as the indispensable backbone of your customer’s revenue operations.

In this role, you understand the impact of saving a truck roll and first call visit resolution translates directly to the bottom line and brand reputation. You lead through Influence, not Authority. You understand the P&L of a Field Service fleet. Lacking ownership of the engineering squad, you persuade the Product Solutions team to build the right features using evidence, not rank.

You possess an Experimental Mindset. You are comfortable with failure and willing to kill a pilot that doesn't work a "Red" decision rather than forcing a launch to save face. You are Data Fluent. You query data to validate hypotheses. In your world, "I think" is unacceptable; "The data shows" is required. This directly means you are a strategic architect, not a backlog administrator. You define the next generation of solutions that power the global field service economy. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

In this role, you will define the "Whole Product" strategy and a 3-year roadmap that prioritizes high-margin, scalable features over low-value custom work. Spending 20–40% of your time externally—conducting ride-alongs, dispatcher interviews, and partner meetings—you will aggregate market data into validated requirements using methods such as PR/FAQs and PRDs. You will end "sales-led" development to drive a "product/market-informed" strategy, identifying clearly where Geotab builds versus where we partner.

Acting as the bridge in the "Tripod" partnership, you will empower Revenue Generation with market knowledge while providing Product Design, Platform & Solutions with clear, validated problems. You will drive execution through influence, compelling Platform and Solutions teams to adopt your roadmap by rigorously proving the market opportunity. You will prove solutions work before engaging development, running manual pilots and concierge MVPs to generate validated "Confidence Scores," ensuring we build only what is proven to sell.

You will build, mentor, and coach a high-performing team of 2–3 Product Managers, providing the strategic guardrails and cultural foundation necessary for the group to thrive. You will ensure a seamless flow from Market Need to Solution Build to Sales Execution.

How you'll make an impact:

• Responsible for product roadmap development for product portfolio along with the individual Product Managers; Establishes roadmap priorities and alignment to company strategy.

• Encourages a culture that values and prioritizes research-backed and customer-focused practices.

• Develops relationships with key internal & external stakeholders.

• Hiring, resource management and mentorship to Product Managers to help grow their skills, expertise & knowledge.

• Contribute to helping develop and improve processes of the overall product management team in conjunction with other Product Leaders to enable overall success of the team.

• Create a workplace culture that is consistent with Geotab’s mission, vision, and values.

• May take on individual contributions to product development as needed.

• Provide expert project leadership and guidance to the team as SME.

• Oversee the activities and performance of direct reports:

• Provide direction, coaching and mentorship to the team.

• Engage in the development of the team by coaching, providing feedback, identifying areas of growth and training opportunities.

• Collaborate and support employees during the performance management process, meeting KPAs and career development planning.

What you'll bring to the role:

• Extensive experience in Field Services (Speciality trade contractors, Property Services, etc) with a strong grasp of operational realities.

• Proficiency with AI/LLM tools (GPT, Gemini, Claude) and Product Management frameworks.

• The ability to speak the language of P&L and Revenue with executives.

• 8+ years working experience with focus in product management & people leadership valued.

• Experience with product development with strong understanding of customer & market research requirements

• A degree in a STEM program and experience in B2B SaaS environments is considered an asset.

• Strategic mindset, with a keen sense of priorities, along with an ability to pivot as the landscape changes.

• Proven experience leading and managing high performing teams in a cross-functional business matrix environment.

• Experience working within a technical or engineering organization is an asset.

• High accuracy and meticulous attention to detail.

• Able to work well under pressure and respond to fast changing priorities and deadlines.

• Strong project management and organization skills to be able to identify needs, develop solutions and manage products from discovery to launch.

• Excellent verbal and written communication skills, including comfort with delivering presentations and training.

• Must stay relevant to technology and should have the flexibility to adapt to the growing technology and market demands.

• Leadership, coaching and professional development experience in a team-oriented workplace.

• Strong interpersonal relationship building skills.

• Strong analytical skills with the ability to problem solve well-judged decisions.

• A strong team-player with the ability to engage with all levels of the organization.

• Technical competence using software programs, including, but not limited to, Google Suite for business (Sheets, Docs, Slides).