Join GoMining as a Technical Support L1 Specialist and help our users navigate the world of crypto mining! We’re looking for a tech-savvy problem solver with great communication skills to assist our customers and resolve issues.

Responsibilities:

Receiving and handling initial user inquiries through various communication channels.
Communicating with clients via messengers, email, and online chats.
Managing complaints and conflict resolution to de-escalate issues.
Providing consultations to customers about the company’s products (website/mobile app).

Technical Support L1

Responsibilities:

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