Senior Client Services Manager
•Cielo2· 30m
OtherFull-timeAsia
30m ago
Hims And Hers·3 months ago
Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.
Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.
The Compounding Pharmacist is responsible for supervising all compounding activities in the compounding laboratory. The Compounding Pharmacist performs various checks throughout the compounding process. This role supervises Technicians and provides a supportive environment for accurate and efficient compounding of the highest quality compounded medications. You are also responsible for assisting in compliance measures with the compounding labs, and developing processes, SOP's, and training manuals. This role will report to the Head Compounding Pharmacist and the Pharmacist-In-Charge.
The Compounding Pharmacist demonstrates a commitment to the mission of the pharmacy and goals of Hims & Hers. You will strive to maximize quality and patient safety while dispensing medication in accordance with federal and state pharmacy regulations.
This role is eligible for a $5/hour shift differential.
The hours for this shift are 5:30pm-4:00am. If this shift does not align with your availability, please take a look at the other shifts we are currently hiring for.
Directly supervise all compounding personnel namely pharmacy technicians and essential pharmacy support personnel
Perform and accurately document compounding procedures, quality assurance/quality control checks, and dispensing of compounded preparations
Verify formula records, compounding records, beyond use dates, and finished compounded products.
Assist in the training and evaluation of compounding personnel
Coordinate the calibration, maintenance, and use of equipment to compound prescription orders and monitor the compounding environment in conjunction with the maintenance team
Follow all safety, USP, BOP, and internal guidelines for the preparation of compounded medications.
Maintain a safety-first mindset and ensure precautions are taken in all compounding activities within the lab, including when working with hazardous chemicals in accordance with USP <800> and applicable laws
When required, wear all personal protective equipment (PPE)
Must have knowledge of all principles, theories and laws, policies and procedures that pertain to compounding- specifically USP <795>, <800>, other USP general chapters, and best compounding practices
Perform pharmacist related activities such as patient consultation and error documentation
Coordinate with the Pharmacist-in-charge (PIC) for personnel, compliance and regulatory matters.
Participate in quality assurance initiatives, projects, tasks, and audits as part of our Continuous Quality Improvement (CQI) program.
Willingness to complete external training as required
Drive quality efforts by adhering to standard operating procedures
Follow all state and pharmacy regulations and rules as designated by the Arizona State of Pharmacy and the Food and Drug Administration (FDA)
Maintain a clean and sanitary work environment as mandated by the FDA’s rules and regulations
Provide a world class pharmacy experience for every one of our patients
Perform pharmacist duties such as drug utilization reviews, patient counseling, and dispensing activities
Completes pharmacy operational requirements by organizing and directing technicians’ workflow, verifying their preparation and labeling of pharmaceuticals, and verifying order entries, charges, and inspections
Protects patients and technicians by adhering to infection-control protocols
Contributes to team effort by accomplishing related results as needed
Perform other tasks as assigned including, but not limited to: inventories, project work, compounding, record keeping, training, technician tasks and auditing processes
Bachelor’s degree or Doctorate degree in Pharmacy
Active Pharmacist License in Arizona
Effective knowledge of state and federal pharmacy laws, rules and regulations related to the practice of pharmacy
5+ years of pharmacist experience, at least 3 in a compounding pharmacy
Non-sterile compounding experience
Strong math skills
Must be able to undergo respirator fit testing - Full beards or a lot of facial hair may prevent a proper seal for the respirator
Must have the ability to work in a fast-paced environment
Must be capable of working with small, delicate pieces of expensive machinery to complete appropriate dosage forms in a timely manner
Must be able to work cross-functionally with remote teams
Must be able to lift at least 25 pounds with or without reasonable accommodation
Must be able to stand for long periods of time
Pharmacists will work in a variety of positions and locations such as sitting, standing, squatting, kneeling, reaching, and walking; for prolonged periods of time
Must be able to wear required compounding safety equipment for long periods of time when required.
Ability to work flexible shift times
Proficiency in English, verbal and written
Proficiency in Windows based computer systems
Mail Service/Mail Order pharmacy experience a plus
Multi-state licensure is preferential
Competitive salary & comprehensive health benefits including medical, dental & vision
Conditions of Employment:
This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.
We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.
Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.
To learn more about how we collect, use, retain, and disclose Personal Information, please visit our Global Candidate Privacy Statement.