General Evaluator, Clinical Trial Patient Experience

About Us

Hippocratic AI is the leading generative AI company in healthcare. We have the only system that can have safe, autonomous, clinical conversations with patients. We have trained our own LLMs as part of our Polaris constellation, resulting in a system with over 99.9% accuracy.

Why Join Our Team

Reinvent healthcare with AI that puts safety first. We’re building the world’s first healthcare‑only, safety‑focused LLM — a breakthrough platform designed to transform patient outcomes at a global scale. This is category creation.

Work with the people shaping the future. Hippocratic AI was co‑founded by CEO Munjal Shah and a team of physicians, hospital leaders, AI pioneers, and researchers from institutions like El Camino Health, Johns Hopkins, Washington University in St. Louis, Stanford, Google, Meta, Microsoft, and NVIDIA.

Backed by the world’s leading healthcare and AI investors. We recently raised a $126M Series C at a $3.5B valuation, led by Avenir Growth, bringing total funding to $404M with participation from CapitalG, General Catalyst, a16z, Kleiner Perkins, Premji Invest, UHS, Cincinnati Children’s, WellSpan Health, John Doerr, Rick Klausner, and others.

Build alongside the best in healthcare and AI. Join experts who’ve spent their careers improving care, advancing science, and building world‑changing technologies — ensuring our platform is powerful, trusted, and truly transformative.

About the Role

We are seeking a General Evaluator, Clinical Trial Patient Experience to review and assess patient-facing Voice AI interactions. In this contractor role, you will listen to and speak with AI-led recruitment and screening calls and evaluate whether the agent sounds appropriate, follows protocols and regulatory guidelines, and handles patient interactions correctly.

This role is ideal for someone with hands-on experience in clinical trial recruitment and/or operations, such as working with sites, CROs, or call-based recruitment teams, who is comfortable making practical judgment calls about tone, clarity, and compliance.

You’ll work on a flexible schedule, typically averaging 10–20 hours per week,reviewing calls and documenting structured feedback across predefined criteria.

What You Bring

Must-Have:

• 2–5+ years of experience in clinical trial recruitment or patient-facing clinical operations (site, CRO, or call-based teams).

• Experience engaging with patients or reviewing patient-facing recruitment, screening, or follow-up interactions.

• Strong written and verbal communication skills.

• Ability to make clear, accurate judgment calls when evaluating AI performance (tone, accuracy, and protocol adherence).

• Fluency in English.

• Reliable access to a computer and high-speed internet.

Nice-to-Have:

• Fluency in an additional language.

• Experience using technical or software-based tools (e.g., CRMs, CTMS, call review platforms).

• Prior exposure to AI, digital health, or call quality review.

Join us and help build the future of safe, life-changing AI in healthcare. There’s never been a more exciting moment to make an impact.

Please be aware of recruitment scams impersonating Hippocratic AI. All recruiting communication will come from @hippocraticai.com email addresses. We will never request payment or sensitive personal information during the hiring process.