We are seeking a detail-oriented and proactive Accounts Receivable Specialist to manage the end-to-end AR process for a fast-paced, remote-first team. This role is ideal for someone with experience handling AR for major retail accounts in the CPG industry. The ideal candidate will have strong organizational and analytical skills, comfort working across multiple systems, and the ability to independently manage tasks and resolve payment discrepancies.
Responsibilities
- Manage the full accounts receivable cycle, including posting payments, applying payments, issuing credit memos, and reconciling discrepancies.
- Review and interpret remittance advice from large retail customers such as Walmart, Target, UNFI, and KeHE.
- Access and navigate customer portals to retrieve backup documentation and identify any missing remittances.
- Initiate and follow up on payment inquiries, ensuring prompt resolution of outstanding balances.
- Communicate professionally with retail customers via email to resolve discrepancies or request additional documentation.
- Support the implementation of Floret accounting software related to AR workflows.
- Collaborate closely with internal finance and operations teams to ensure accurate revenue recognition and clean month-end closes.
- Maintain and update AR aging reports and provide regular updates on status and collections.