The Billing Analyst/Senior will be responsible for managing and executing the billing process, including generating invoices, reviewing billing data, reconciling accounts, and preparing reports.
This role requires a detail-oriented professional with extensive experience in billing operations and financial reporting. The Billing Analyst/Senior will collaborate with various departments to ensure accurate and efficient billing practices.
This role will be working from home permanently and during U.S. business hours.
Duties and Responsibilities
- Data Management and Reporting:
- Maintain and update billing systems.
- Prepare regular billing reports and financial statements.
- Reconcile balance sheet related accounts, such as A/R and bad debt
- Billing Operations:
- Generate and review invoices to ensure accuracy and completeness.
- Reconcile billing data with financial records to ensure consistency.
- Manage the billing cycle from start to finish, ensuring timely and accurate invoicing.
- Address and resolve billing discrepancies and disputes promptly.
- Collections
- Follow up with customers weekly to ensure invoices are processed timely.
- Reconciliation and Audit:
- Reconcile billing accounts and resolve any discrepancies.
- Assist in audits related to billing and financial reporting.
- Collaboration and Communication:
- Work closely with the finance, rev ops, sales, and customer service teams to ensure accurate billing and resolve any issues.
- Communicate effectively with clients to address billing inquiries and provide assistance.
- Process Improvement:
- Identify and implement improvements to billing processes to enhance efficiency and accuracy.
