The Insight Support Associate plays a crucial behind-the-scenes role in executing key quantitative research activities that support the insight’s Team on dive and dash projects. This role is responsible for project support activities (including material development, QC etc.) and ensuring that research projects run smoothly, stay on track, and adhere to specifications set forth in client proposals. While not client-facing, this position is essential to delivering high-quality insights.
This role will be working from home permanently and during U.S. MST business hours.
Quantitative Project Support
- Assigned specific projects, supported development of key materials such as drafting questionnaires/ quota development, survey QC, draft analytic plans, and creating report templates/shells.
- Draft, revise, and finalize questionnaires, quota plans, and stimuli in accordance with study objectives and templates.
· Work with operations partners to ensure proper study programming, quality control, fieldwork, and data cleaning/quality
- Implement stimuli edits based on Insight’s team feedback
- Draft banner and analytics plans to support data analysis and reporting.
- Review tabs for accuracy
- Create project templates/shells with instructions for data population
- Support project follow-up materials post-project delivery.
Project Coordination
- On assigned projects, coordinate with internal operations and analytics teams to manage timelines with proactive, daily communication of project status and updates to internal teams
- Using the internal project management software, update timelines/track progress across project phases
- Communicate proactively with internal stakeholders to resolve issues and maintain workflow momentum.
Process and Documentation
- Assist in maintaining consistency and quality across deliverables through the application of established standards and best practices.
- Share feedback with stakeholders both within the Insights function and cross-functionally about how to improve processes and maximize efficiency.
