Senior Partnerships Manager

At Hive, we are dedicated to creating moments that matter by connecting event marketers to their biggest fans. We are seeking a Senior Partnerships Manager to join our commercial teams and drive the expansion of our partner relationships. Our success and revenue growth have largely been driven by our organic partnerships, and we are looking for someone passionate about owning the partnership lifecycle and contributing to our continued growth.

What does the Partnerships team look like?

Hive is a marketing automation platform, empowering brands to personalize their marketing strategies through email and SMS. The Partnerships team plays a pivotal role in understanding our partners in the ticketing space and ensuring that they and their clients see success using Hive. This team drives growth by deeply understanding our partners’ needs and wants, and by providing thoughtful, strategic management to enable their success.

What you’ll get up to:

• Own the partnership growth strategy:

  • Identify and prioritize potential partners and key impact personnel within the live events industry, including event organizers, promoters, venues, and related service providers.

  • Continually evaluate and refine partnership strategy based on performance metrics and industry trends.

• Oversee partnership lifecycle:

  • Collaborate closely with cross-functional teams to ensure seamless partner onboarding and integration.

  • Monitor and report on partnership performance metrics, taking proactive steps to address any issues, flag areas of improvement and optimize for successful revenue growth.

• Drive revenue expansion and account growth:

  • Identify opportunities for account expansion within partner organizations, working closely with our Sales and Customer Success teams to upsell and cross-sell our services.

  • Develop and maintain a deep understanding of each partner's unique needs and objectives to inform tailored growth strategies.

• Collaborate with internal teams:

  • Work closely with Product, Marketing, Sales, and Customer Success teams to ensure alignment on partnership objectives and integration efforts.

  • Share insights and feedback from partners to inform product development, marketing strategies, and customer success initiatives.

What you need to be successful:

• 5+ years of experience in partnership management or business development, ideally within the music, live events, or ticketing ecosystem. Experience in SaaS or email marketing is a strong asset.

• Track record of developing and achieving revenue growth through partnership channels, including identifying and expanding revenue opportunities with existing partners, and obtaining new partnership opportunities.

• Experience working with cross-functional teams, including sales, marketing, product development, and customer success, to drive partner success and achieve organizational goals.

• Solid analytical and problem-solving skills, with the ability to identify trends and opportunities within the market and partner ecosystems.

Nice to haves

As we mainly work in the event & music industry, relationships are key. Previous experience nurturing relationships with promoters, marketers, venues would be a bonus!

How you show up:

• You have excellent communication skills with the ability to to build and maintain relationships with partners at all levels, including C-suite executives.

• You are hungry to develop and execute strategic plans aimed at expanding our partner networks and maximizing revenue opportunities.

• You are highly empathetic and able to synthesize partners’ pain points and opportunities to build mutually beneficial relationships.

• You are a self-starter with a strong entrepreneurial mindset and a passion for driving growth through strategic partnerships.

Compensation & Benefits

• Meaningful salary + equity: you’re rewarded based on impact.

• Work fully remote in Canada or the US: where you’re most productive whether that be from your house, or elsewhere. We just ask that you have legal work authorization in the country you reside in. Unfortunately, we are unable to hire within Quebec, Canada at this time.

• Flexible work hours: customize your schedule as long as it’s not disruptive to your role, team, and Hive.

• Health + Insurance: Comprehensive health and dental coverage with a parental leave top-up program.

• Unlimited vacation/PTO policy: so you can be happy and healthy!

About Hive

Hive.co is the premier marketing platform for event marketers, revolutionizing the industry with its innovative and seamless integration with various ticketing platforms. This integration puts customer data directly at the fingertips of marketers, enabling them to build data-driven customer journeys.

We integrate with tech partners like Eventbrite and Shopify to let brands act on all their data, so they can easily segment their list in thousands of ways, and send more customized, timely email campaigns that land in inboxes. We pride ourselves on helping brands understand their email and SMS marketing, all while selling more and keeping their customers engaged.

We started our company inside a University of Waterloo computer lab in early 2014, graduated from Y Combinator that summer (S14 batch) and have been growing ever since. We strive to provide an online work environment that allows team members to have a strong work life balance while still feeling connected to their team and Hive’s mission.

To learn more about our team check out our About Us page on our website: https://www.hive.co/company.