Inbound Sales - German and English Speaker [HB]

GERMAN INBOUND SUCCESS COACH - BERLIN BASED

(Published as Inbound Sales)

The Inbound Success Coach (ISC) team is part of our Sales Organization and plays a crucial role at the beginning of the sales cycle. The ISC's mission is to support and address prospect queries while prequalifying sales opportunities for our Account Executives.

The ISC team handles a high volume of inbound queries from our website and phone, and also addresses questions on technical issues, product features, and purchases. Your task is to support these queries to identify sales opportunities. When you identify a potential prospect, your task is to prequalify them, guiding on product use, identifying pain points, and showing how HubSpot can help. If HubSpot fits their needs, you’ll schedule an appointment with an Account Executive.

This entry-level role is ideal for those starting a sales career (or making a career change in sales), offering sales skill development, product knowledge, and a clear path for growth in our Sales Organization.

What your day-to-day will look like:

• Effectively managing the high volume of product and sales-related queries from our inbound channels (around 40 per day)
• Identify and provide best next steps or resources to assist customers and users
• Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone and live chat (8-10 per day)
• Schedule discovery calls for an assigned Account Executive (3-5 bookings per day)
• Closing deals with small companies for starter and add-on products
• Collaborate cross-functionally within the ISC team to improve experience for HubSpotters and HubSpot customers

What are we looking for?

• Strong desire for sales! While we do not require previous sales experience, we seek competitive individuals who are motivated by targets
• The drive to succeed and grow a career in Sales
• Fluency and clear communication in German and English
• Proactivity and problem-solving skills: you need to be resourceful to succeed in this role
• Resilience and adaptability, since you will be working in a fast-paced, high-pressure environment
• Growth mindset and coachability: you are open about your mistakes and actively seek and implement feedback to improve

If a competitive environment driven by KPIs is not really what you are looking for, this won’t be the best fit. Try exploring opportunities in marketing or customer success.

Why should you apply?

• We offer a structured career path within our Sales Organization, with clear and regular promotion tracks
• HubSpot has a flexible working policy that suits your working preference
• You will be part of a highly collaborative and supporting team, learning from colleagues, Manager, and mentors
• Comprehensive and structured onboarding: a month-long training program to provide you with all the necessary resources to be successful in your role
• You will have access to a variety of company benefits - check them out here
• Work with a company that embodies HEART (learn more in our Culture Code)

Please note you should be currently based and have working rights in Germany to be eligible to apply.